Private Client Insurance Lead — Relationship & Growth

Hiscox Underwriting Group Services Ltd (HUGS); City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

The Private Client Manager role at Hiscox Underwriting Group Services Ltd (HUGS) involves owning and developing a portfolio of Private Client customers, delivering a highly personal service across home insurance needs, and collaborating with Underwriters to keep risks appropriately insured.

You’ll nurture relationships, respond to policy queries, and pursue growth opportunities with a customer-first approach.

Qualifications

• Essential experience in personal lines insurance and policy servicing.
• Strong relationship management and customer service skills.
• Ability to explain policy information clearly to diverse clients.

Responsibilities

• Own and manage an allocated portfolio of Private Client customers.
• Act as the named contact for home insurance needs and inquiries.
• Lead renewals, reviews of cover, and changes in circumstances with Underwriters.
• Generate opportunities through client conversations and referrals.
• Deliver accurate administration and responsive service throughout the lifecycle.

Skills

Personal lines insurance

Account management

Customer relationship management

Policy servicing

Job description

The Private Client Manager role at Hiscox Underwriting Group Services Ltd (HUGS) involves owning and developing a portfolio of Private Client customers, delivering a highly personal service across home insurance needs, and collaborating with Underwriters to keep risks appropriately insured.

You’ll nurture relationships, respond to policy queries, and pursue growth opportunities with a customer-first approach.