Private Banking - Private Banking Executive

Arbuthnot Latham; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Pension & holiday allowance

BUPA Health cover

Life Assurance (4x)

Discretionary bonus

Maternity/Paternity policy

Job summary

Arbuthnot Latham is seeking a Private Banking Executive to provide pro-active support to one to two Private Bankers and their client portfolios. You will assist in client acquisition, retention, and the preparation of lending proposals, acting as a proxy for PBs in meetings and communications.

The role emphasizes rigorous regulatory compliance, excellent client service, and active involvement in maintaining and growing HNW client relationships within a dynamic private banking setting.

Qualifications

• Front office experience is required.
• Good understanding of HNW segment and market.
• Detailed knowledge of lending areas.
• Regulatory requirements covering money laundering and criminal activity.
• Strong interest in financial markets.
• Wealth management knowledge in banking products.
• Multi-tasking capability.
• Ability to work under pressure with a heavy workload.
• IT literate with high MS Office knowledge.
• Strong written and verbal communication skills.
• Excellent time management and organisational skills.

Responsibilities

• Main point of contact and accountability for daily banking for clients.
• Build and monitor client relationships and support PBs in growing portfolios.
• Identify new sales opportunities and perform proactive client calls.
• Prepare full client briefs and research for private bankers.
• Assist with annual credit reviews and account maintenance procedures.
• Prepare client communications and account opening forms.
• Coordinate diaries and meetings for Private Bankers.
• Support change projects and user acceptance testing.

Skills

Front office experience

HNW segment knowledge

Lending knowledge

Regulatory knowledge (AML)

Interest in financial markets

Wealth management knowledge

Multi-tasking

Work under pressure

IT literacy / MS Office

Strong communication skills

Time management

Education

CeMAP or equivalent

Job description

The Private Banking Executive (PBE) will primarily focus on providing pro-active support to one to two Private Bankers and their portfolio of clients. They will support Private Bankers (PB) with client acquisition and retention via client contact, but will primarily provide support in the preparation of lending proposals. The PBE will act as a proxy for the PB, representing them in meetings or communications.

To place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers and to comply with the FCA and PRA's Conduct Rules.

Key Responsibilities:

Client service and Sales support

• Main point of contact and accountability for clients in respect to their day-to-day banking
• Building and monitoring client relationships
• Supporting Private Bankers in developing, growing and retaining their portfolio of HNW Clients, ensuring a quality of service is provided at all times.
• Will be competent at identifying new sales opportunities
• Undertake proactive client calls and ensue PB’s follow up on all client leads and facilitate client meetings
• Preparing full client briefs and research for private bankers
• Support Insights for Action survey scores (following up insights for action raw data) ensuring interaction is positive experience and expectations are managed and met at all times (where responses are negative that, that these are doubt with effectively and efficiently)
• Manage account maintenance procedures – including account opening and account closing
• Initiate, discuss and complete Credit Applications on behalf of Private Bankers
• Monitor the return of Facility letters, and completion of LMF/interest rate/fee forms
• Monitor, prepare and/or carryout annual credit reviews
• Complete shadow postings of a daily basis
• Monitor, prepare and/or complete annual client reviews – maintaining client files in the process

General Administration

• Preparing client communications
• Preparing account opening forms
• Responsible for keeping client records updated
• Instigating and maintaining client files

Private Banker’s organisation

• Organising, maintaining and coordinating diaries for the Private Bankers (including future planning of meetings, meeting preparation, planning for issues)

Support the bank’s Change & innovation agenda

• Complete user acceptance testing of technology updates, new functionality & systems used in front office as required
• Input to change projects to give ideas, input and requirements as required

Risk

• Complete compliance regulatory exams, adhering to both legal and regulatory requirements
• Responsible for managing risks inherent to the role by diligently observing internal policies and procedures.

Key Interfaces:

• Take ownership and support other PBE’s
• Wealth Management Teams
• Credit
• Maintain excellent relationships with Operations, Treasury and Compliance
• Other Operations Teams, including Banking Ops, Credit Ops

Person Specification

Knowledge / Experience/Skills:

• Front office experience is required
• A good understanding of HNW segment and market
• Detailed and demonstrable technical knowledge around all areas of Lending
• Detailed knowledge of regulatory requirements covering money laundering and criminal activity
• Strong interest in financial markets
• Knowledge of wealth management in banking products
• Multi-tasking capability
• Ability to work under pressure with a heavy workload
• A good understanding of Banking Systems and be IT literate, and a high understanding of Microsoft office
• Strong written and verbal communications skills are essential for this role
• Excellent time management and organisational skills

Qualifications:

• You should be working towards or already hold a valid professional qualification in CeMAP (or equivalent)
• Performance Focus
• Client Focus
• Working Proactively
• Communication & Confidence

About Us

Life, Work and Benefits

Arbuthnot Latham is committed to equal-opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people.

• Competitive salary, pension & holiday allowance
• BUPA Health cover
• 4x Life Assurance
• Discretionary bonus
• Market leading maternity/paternity and menopause policies