Privacy & Compliance Coordinator (Hybrid/Birmingham)

Arriva Group; Birmingham; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

Arriva Group is seeking a proactive Privacy and Compliance Coordinator to join the Risk and Compliance team in Birmingham (Hybrid). You will support privacy, information governance and compliance activities, ensuring regulatory obligations are met and records are accurately maintained.

You'll coordinate SARs/FOI/EIR requests, manage ROPA and governance registers, and assist with policy reviews. The role offers exposure to audits, reporting and cross-team collaboration within a supportive culture.

Qualifications

• Understanding of data protection principles and UK GDPR.
• Ability to handle confidential information with discretion.
• Excellent attention to detail and organisational skills.
• Experience maintaining records, trackers, registers or admin systems.
• Strong written and verbal communication, collaborating across levels.

Responsibilities

• Manage and triage Data Protection and Compliance inboxes and route complex queries.
• Coordinate and monitor SARs, FOI, EIR requests and other data subject rights requests.
• Monitor GDPR rights requests across Arriva and CrossCountry systems.
• Maintain RO PA and information governance registers and guidance docs.
• Support review and maintenance of data protection policies and processes.
• Track mandatory compliance training and follow up to ensure completion.
• Assist with audits, assurance reviews and action tracking.
• Produce reports, dashboards and management information for Risk and Compliance.
• Maintain SharePoint sites, registers and records across teams.
• Promote good data protection and information governance practices across the business.
• Support awareness campaigns and wider risk/compliance initiatives.

Skills

Data protection

UK GDPR

Organised

Attention to detail

Communication

Education

Info governance/compliance training

Tools

SharePoint

Microsoft Lists

Visio

Excel

Outlook

Job description

Arriva Group is seeking a proactive Privacy and Compliance Coordinator to join the Risk and Compliance team in Birmingham (Hybrid). You will support privacy, information governance and compliance activities, ensuring regulatory obligations are met and records are accurately maintained.

You'll coordinate SARs/FOI/EIR requests, manage ROPA and governance registers, and assist with policy reviews. The role offers exposure to audits, reporting and cross-team collaboration within a supportive culture.