Privacy & Compliance Coordinator — Hybrid

XC Trains Limited; Birmingham; Hybrid; GBP 35,000 - 52,000; Full time

Job summary

Arriva is seeking a Privacy & Compliance Coordinator to join the Risk and Compliance team in Birmingham (Hybrid). You will support privacy, information governance and compliance activities, maintain records, and help ensure regulatory obligations are met.

The role involves cross-system coordination, reporting and supporting awareness campaigns. You will collaborate with colleagues across the organisation, manage requests, support audits and contribute to a culture of compliance while developing

Qualifications

• Understanding of data protection principles and UK GDPR.
• Experience maintaining records, trackers, registers or admin systems.
• Strong organisational skills with the ability to prioritise workloads.
• Excellent communication and collaboration across levels of an organisation.

Responsibilities

• Manage Data Protection and Compliance inboxes and triage enquiries.
• Coordinate and monitor SARs, FOI/EIR requests and data subject rights.
• Monitor GDPR rights requests across systems and maintain ROAs and registers.
• Support policy reviews, procedures and process documentation.
• Track mandatory compliance training and follow up for timely completion.
• Assist with audits, assurance reviews and action tracking.

Skills

Data protection

UK GDPR

Information governance

Record-keeping

Communication

Education

Information Governance training

Tools

Microsoft Office

Job description

Arriva is seeking a Privacy & Compliance Coordinator to join the Risk and Compliance team in Birmingham (Hybrid). You will support privacy, information governance and compliance activities, maintain records, and help ensure regulatory obligations are met.

The role involves cross-system coordination, reporting and supporting awareness campaigns. You will collaborate with colleagues across the organisation, manage requests, support audits and contribute to a culture of compliance while developing