Prison Offender Manager

Independents by Sodexo; Salford; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Sodexo Retirement Plan

Discounts across 1,900 brands

Gym discounts

Confidential 24/7 Employee Assistance

Emotional wellbeing, legal and finanсi

Job summary

Sodexo is recruiting a Prison Offender Manager at HMP Forest Bank, Salford. You will manage a caseload of low to medium-risk residents, driving sentence planning, risk assessments and ongoing case management to support rehabilitation and resettlement.

In this role you will work in a busy prison setting, building professional relationships with multi-disciplinary teams, Parole processes, MAPPA, and external agencies to ensure safe, compliant practices.

Qualifications

• GCSEs or equivalent qualifications.
• Good IT skills, including Word, Excel, PNOMIS and CMS.
• Excellent written and verbal communication skills.
• Experience working with people facing complex social or personal difficulties.
• Knowledge and understanding of offender risk assessment and risk management.
• Understanding of factors associated with offending behaviour, including substance misuse, accommodation, relationships and thinking patterns.
• Ability to analyse information, make justifiable decisions and manage competing priorities.
• Experience motivating individuals and encouraging positive behavioural change.
• Strong security awareness, excellent attendance and a positive PDR.
• Willingness to undertake relevant training in line with the Offender Management in Custody (OMiC) model.

Responsibilities

• Manage offender cases, including sentence planning and reviews.
• Complete risk assessments such as OASys and identify factors related to offending behaviour.
• Produce high-quality reports for Parole Boards, MAPPA and other agencies.
• Participate in Parole processes and Oral Hearings as the Prison Offender Manager.
• Provide risk and compliance information through NOMIS to support digital categorisation.
• Deliver one-to-one motivational work to encourage behavioural change.
• Coordinate multidisciplinary sentence planning meetings and resettlement plans.
• Work with key workers, probation, GMP and external agencies on risk management.
• Refer residents to appropriate programmes, interventions and training.

Skills

Communication skills

Interpersonal skills

Organisational skills

Education

GCSEs or equivalent qualifications

Tools

PNOMIS

CMS

Microsoft Word

Excel

Job description

Prison Offender Manager

HMP Forest Bank, Salford

Are you passionate about rehabilitation, reducing reoffending and making a positive difference to people's lives?

We are looking for a proactive, resilient and highly motivated Prison Offender Manager (POM) to join our established Offender Management Unit (OMU) team at HMP Forest Bank.

This is an exciting opportunity to play a vital role in offender rehabilitation, public protection and supporting safer communities.

You will manage an allocated caseload of low to medium-risk residents, leading on sentence planning, risk assessments and ongoing case management. Through professional relationships, motivational work and effective partnership working, you will support individuals to address their offending behaviour, engage in rehabilitation and prepare for successful resettlement.

About the Role

Working within a busy and dynamic prison environment, your responsibilities will include:

• Managing offender cases, including sentence planning, reviews and assessments.
• Completing risk assessments, including OASys, and identifying factors associated with offending behaviour.
• Producing high-quality reports for Parole Boards, MAPPA and other relevant agencies.
• Participating in Parole processes and Oral Hearings as the assigned Prison Offender Manager.
• Providing accurate risk and compliance information through NOMIS to support digital categorisation.
• Undertaking one-to-one motivational work to encourage positive behavioural change.
• Facilitating multidisciplinary sentence planning meetings and coordinating resettlement and risk management plans.
• Working closely with keyworkers, probation colleagues, Greater Manchester Police and external agencies to support effective risk management.
• Providing relevant information and prison representation for MAPPA arrangements where possible.
• Referring residents to appropriate programmes, interventions, education and training.
• Supporting the OMU in maintaining high standards of BCST completion and ensuring recall packs are delivered within required PPCS timescales.

About You

You will have excellent communication, interpersonal and organisational skills, with the ability to work confidently with individuals from diverse backgrounds and challenging circumstances.

You will be professional, resilient and compassionate, with the confidence to manage sensitive situations, assess complex information and make informed decisions.

Essential Criteria:

• GCSEs or equivalent qualifications.
• Good IT skills, including Microsoft Word, Excel, PNOMIS and CMS.
• Excellent written and verbal communication skills.
• Experience working with people facing complex social or personal difficulties.
• Knowledge and understanding of offender risk assessment and risk management.
• Understanding of factors associated with offending behaviour, including substance misuse, accommodation, relationships and thinking patterns.
• Ability to analyse information, make justifiable decisions and manage competing priorities.
• Experience motivating individuals and encouraging positive behavioural change.
• Strong security awareness, excellent attendance and a positive PDR.
• Willingness to undertake relevant training in line with the Offender Management in Custody (OMiC) model.

Knowledge of criminology, psychology, offender management legislation, MAPPA and experience preparing formal reports would be advantageous.

About HMP Forest Bank

HMP Forest Bank serves Greater Manchester and has strong community links, with a clear focus on rehabilitation and resettlement.

Through education, training, employment opportunities and effective support, we help residents develop the skills and confidence needed to lead positive, law-abiding lives following release.

As part of the OMU, you will contribute directly to this work, helping individuals understand their risks, address offending behaviour and build a better future.

Why Join Sodexo?

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all.

Our culture is built around three hallmarks:

• Be Positive: Create hope and respect in every interaction.
• Be Courageous: Challenge behaviours and make the right decisions to support a safe and positive environment.
• Be the Difference: Take meaningful action that improves outcomes for the people we support.

We believe every interaction counts and that our colleagues play an important role in making a positive difference.

Sodexo offers more than 20 employee benefits, including:

• Sodexo Retirement Plan.
• Discounts across more than 1,900 brands.
• Gym discounts.
• Confidential 24/7 Employee Assistance Programme.
• Emotional wellbeing, legal and financial support.

We are committed to creating an inclusive workplace where everyone feels valued, respected and able to thrive.

Ready to Be Part of Something Greater?

This is more than a job. It is an opportunity to influence positive change, support rehabilitation, protect the public and contribute to safer communities.

If you have the skills, resilience and passion to make a difference, we would love to hear from you.