Prison Offender Manager

Sodexo; Forest; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Sodexo Retirement Plan

Discounts across more than 1,900 brand

Confidential 24/7 Employee Assistance

Emotional wellbeing, legal and finanzi

Job summary

Sodexo is seeking a proactive Prison Offender Manager (POM) at HMP Forest Bank to lead an Offender Management Unit. You will manage a caseload of low to medium-risk residents, coordinating sentence planning, risk assessments and comprehensive case management to support rehabilitation and safer communities.

Role involves working with MAPPA, Parole processes and multiple agencies to deliver effective resettlement and risk management plans. Strong IT skills and commitment to training are essential.

Qualifications

• Experience managing offender caseloads and delivering sentence planning.
• Proficiency with risk assessments (OASys) and reporting for Parole/MAPPA.
• Ability to work with partners and agencies to support rehabilitation and resettlement.

Responsibilities

• Manage offender cases, including sentence planning, reviews and assessments.
• Complete risk assessments (OASys) and identify factors linked to offending.
• Produce high-quality reports for Parole Boards, MAPPA and other agencies.
• Participate in Parole processes and Oral Hearings as the Prison Offender Manager.
• Provide accurate risk and compliance information via NOMIS for digital categorisation.
• Undertake motivational work to encourage positive behavioural change.
• Coordinate resettlement and risk management plans.
• Collaborate with keyworkers, probation, police and external agencies.
• Refer residents to suitable programmes, interventions, education and training.
• Support OMU with BCST completion and PPCS recall timelines.

Skills

Case management

Risk assessment

OASys

NOMIS

CMS

Parole involvement

Tools

MS Word

Excel

NOMIS

Job description

The following content displays a map of the jobs location - HMP Forest Bank

Are you passionate about rehabilitation, reducingreoffending and making a positive difference to people's lives?

We are looking for a proactive, resilient and highly motivated PrisonOffender Manager (POM) to join our established Offender Management Unit (OMU) team at HMP Forest Bank.

This is an exciting opportunity to play a vital rolein offender rehabilitation, public protection and supporting safer communities.

You will manage an allocated caseload of low tomedium-risk residents, leading on sentence planning, risk assessments andongoing case management. Through professional relationships, motivational workand effective partnership working, you will support individuals to addresstheir offending behaviour, engage in rehabilitation and prepare for successfulresettlement.

About the Role

Working within a busy and dynamic prisonenvironment, your responsibilities will include:

• Managing offender cases, including sentence planning, reviews and assessments.
• Completing risk assessments, including OASys, and identifying factors associated with offending behaviour.
• Producing high-quality reports for Parole Boards, MAPPA and other relevant agencies.
• Participating in Parole processes and Oral Hearings as the assigned Prison Offender Manager.
• Providing accurate risk and compliance information through NOMIS to support digital categorisation.
• Undertaking one-to-one motivational work to encourage positive behavioural change.
• Facilitating multidisciplinary sentence planning meetings and coordinating resettlement and risk management plans.
• Working closely with keyworkers, probation colleagues, Greater Manchester Police and external agencies to support effective risk management.
• Providing relevant information and prison representation for MAPPA arrangements where possible.
• Referring residents to appropriate programmes, interventions, education and training.
• Supporting the OMU in maintaining high standards of BCST completion and ensuring recall packs are delivered within required PPCS timescales.

About You

You will have excellent communication, interpersonaland organisational skills, with the ability to work confidently withindividuals from diverse backgrounds and challenging circumstances.

You will be professional, resilient andcompassionate, with the confidence to manage sensitive situations, assesscomplex information and make informed decisions.

• Good IT skills, including Microsoft Word, Excel, PNOMIS and CMS.
• Excellent written and verbal communication skills.
• Experience working with people facing complex social or personal difficulties.
• Knowledge and understanding of offender risk assessment and risk management.
• Understanding of factors associated with offending behaviour, including substance misuse, accommodation, relationships and thinking patterns.
• Ability to analyse information, make justifiable decisions and manage competing priorities.
• Experience motivating individuals and encouraging positive behavioural change.
• Strong security awareness, excellent attendance and a positive PDR.
• Willingness to undertake relevant training in line with the Offender Management in Custody (OMiC) model.

Knowledge of criminology, psychology, offendermanagement legislation, MAPPA and experience preparing formal reports would beadvantageous.

About HMP Forest Bank

HMP Forest Bank serves Greater Manchester and hasstrong community links, with a clear focus on rehabilitation and resettlement.

Through education, training, employmentopportunities and effective support, we help residents develop the skills andconfidence needed to lead positive, law-abiding lives following release.

As part of the OMU, you will contribute directly tothis work, helping individuals understand their risks, address offendingbehaviour and build a better future.

Why Join Sodexo?

At Sodexo, our purpose is to create a better everyday foreveryone to build a better life for all.

Our culture is built around three hallmarks:

• Be Positive: Create hope and respect in every interaction.
• Be Courageous: Challenge behaviours and make the right decisions to support a safe and positive environment.
• Be the Difference: Take meaningful action that improves outcomes for the people we support.

We believe every interaction counts and that ourcolleagues play an important role in making a positive difference.

Sodexo offers more than 20 employee benefits,including:

• Sodexo Retirement Plan.
• Discounts across more than 1,900 brands.
• Confidential 24/7 Employee Assistance Programme.
• Emotional wellbeing, legal and financial support.

We are committed to creating an inclusive workplacewhere everyone feels valued, respected and able to thrive.

This is more than a job. It is an opportunity toinfluence positive change, support rehabilitation, protect the public andcontribute to safer communities.

If you have the skills, resilience and passion tomake a difference, we would love to hear from you.