Print Technical Support

TribePost Ltd; Buxton; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading company in recycled paper production is seeking a Print Technical Support professional in Buxton. The role involves leading technical excellence, managing projects, and establishing strong customer relationships. The candidate will work closely with technical teams to deliver innovative solutions and ensure customer satisfaction. The company offers a competitive salary, ongoing training, and a comprehensive benefits package.

Benefits

Ongoing training and development

Funding for role specific professional qualifications

25 days holiday a year plus Bank Holidays

Discretionary bi-annual bonus scheme

Contributory pension scheme

Cycle to work scheme

Tech Scheme

Buy & Sell Holidays

Fresh fruit baskets every 2 weeks

Flu and eye test vouchers

Qualifications

• 3 years’ experience as sales director/product development manager/production manager.
• 1 year’s experience in processes related to flexible.

Responsibilities

• Lead technical excellence and innovation for customers.
• Define and execute project tracker as part of Operational Master Plan.
• Establish relationships with customer’s technical and R&D community.

Skills

Project management

Polymers knowledge

Plastic science

Flexible packaging knowledge

Education

University degree Engineering

Chemistry

Job description

£40,000 depending on experience plus car allowance and attractive benefits package

Saica are recruiting for a Print Technical Support

Print Technical Support

Location: Buxton, Derbyshire
Salary: From £40,000 depending on experience plus car allowance and attractive benefits package
Contract: Full time, Permanent
Shifts: Monday – Friday 8.30-16.30

About us

Saica is one of the leading European players in the development and production of recycled paper for corrugated cardboard with a production of 2.5 million tons of paper. With more than 10,000 employees across Spain, France, Italy, Portugal, UK, Ireland, Turkey, Luxembourg, The Netherlands and The USA, Saica Group has four business divisions: recycled paper production for corrugated cardboard (PAPER), recyclable materials recovery (NATUR), production of corrugated packaging (PACK) and flexible packaging (FLEX).

Sustainability at Saica begins with our values – we care, we value and we challenge.

About the role

To lead the way towards technical excellence, working together with all SAICA FLEX local technical teams in order to be perceived by our Customers as a supplier that brings value to their business through a proactive technical and innovation approach

To apply for this opportunity, you will need –

• University degree Engineering, Chemistry or similar
• Polymers know ledge.
• Plastic science.
• Flexible packaging knowledge.
• Project management.
• 3 years’ experience as sales director/ product development manager / production manager with industrial sites and commercial operations. We will positively value experience on the sector
• 1 years’ experience in processes related on flexible.
• Project management

Main Responsibilities

• Apply Group Policies: Equal Opportunities, Environment, Quality and Health & Safety.
• To understand customer expectations and needs on Sustainability, Product Development and Value Engineering and to collect and transmit to the KAM and within the SIM community and RDI team, explicit and implicit needs of the client in order to proactively build the most appropriate technical solutions.
• To define, execute and track the project tracker as part of the Operational Master Plan (OMP) for the customer, in accordance with priorities agreed with KAM and RSD.
• To drive Sustainability and Total Cost of Ownership projects (Recyclability, LCA, End to End analysis, etc) in the customers assigned, in coordination with Sustainability Manager and MIM team.
• To lead and coordinate with the KAM and the SFX RDI and site technical teams (RDI Director, Product Development Engineers, Pre-press-managers, Production managers, etc), the definition and execution of the Value Engineering projects and Cost/Margin improvement of new technical solutions defined for the Customers.
• To coordinate and implement together with site PDEs the trialling schedule linked to new business onboarding in the assigned customers, and to attend and support trials at customer sites when necessary
• To lead and coordinate our response to all innovation contests to which SFX is invited to participate by the assigned customers.
• To provide immediate reactions to major technical issues that could damage our SFX branding, in coordination with the involved Quality and PDE teams,
• To lead in an active way all actions necessary to improve performance towards targets, especially co-innovation with customers.
• To establish relationships and networking with the customer´s technical and R&D community to make SFX a preferred counterpart
• To be familiarised with the customer factories supplied by SFX and with the SFX sites delivering to the customer, including main FFS lines.
• Participate as an executive member in Account Team meetings.
• Participate actively in meetings with customers, supporting the KAM in the meeting preparation and development of presentation materials.
• To respect and follow procedures described in the SFSS manual for what concerns TS role and implication.
• Comply with and enforce communication and reporting procedures defined within the Sales & Marketing organization for securing a perfect alignment with all SFX stakeholders. Encourage the use of the business information systems of the company, to ensure maximum reliability of reporting for sound decision making.
• To support the induction training for all new members joining our SFX Sales force when needed.

To actively participate in his/her own training program definition and implementation, supporting new training initiatives and reporting any detected skills that would need to be reinforced for his/her own benefit.

What we offer:

• Ongoing training and development
• Funding for role specific professional qualifications
• 25 days holiday a year plus Bank Holidays
• Discretionary bi-annual bonus scheme
• Contributory pension scheme
• Cycle to work scheme
• Tech Scheme
• Buy & Sell Holidays
• Fresh fruit baskets every 2 weeks
• Flu and eye test vouchers

Saica is an Equal Opportunities employer and welcomes applications from all suitably qualified candidates, so if you feel you have what it takes to be successful in this role then please click ‘Apply’ and submit your up to date CV and covering letter for consideration.

Registered Office: 36B Speirs Wharf, Port Dundas, Glasgow, G4 9TG

Company Reg No. - SC372990 | VAT Reg No. - GB986160980