Print Room Officer

Royal Borough of Windsor and Maidenhead; Thatcham; On-site; GBP 25,706 - 27,306; Full time

Benefits offered by this job

32 days annual leave

Local Government Pension scheme (LGPS)

Free employee parking

Give As You Earn scheme

Employee Assistance Programme

Discounts and deals

Job summary

Royal Borough of Windsor and Maidenhead in Maidenhead is seeking a Print Room Officer on a permanent, full‑time basis to manage a busy in‑house print and mail service. You will operate modern digital print systems, produce a wide range of printed materials and support internal mail workflows at 37 hours per week.

The role involves stock management, document processing and strong customer service to internal clients, with a focus on accuracy, reliability and timely delivery.

Qualifications

• Experience working in a print room, reprographics or production environment.
• Experience operating digital print and finishing equipment.
• Strong attention to detail and ability to manage competing deadlines accurately.
• Good IT skills including Microsoft 365 applications and digital workflows.
• Excellent customer service and communication skills with a professional and reliable approach.

Responsibilities

• Producing printed materials including booklets, bound documents, certificates and prospectuses
• Operating and maintaining digital print and reprographics equipment
• Processing print requests, digital files and postal workflows accurately and securely
• Monitoring print consumables, stock levels and equipment issues
• Supporting internal customers with print requirements and service requests
• Supporting key council functions and peak operational periods, including elections where required

Skills

Print room experience

Reprographics

Attention to detail

MS 365 / IT skills

Customer service

Tools

Digital print equipment

Finishing equipment

Job description

We have an exciting opportunity for Print Room Officer to join us!

This is a permanent, office based role working 37 hours per week across 5 days at Maidenhead Town Hall with a salary of £25,706 - £27,306 per annum.

About us:

The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council – a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.

Given our Royal connections, the eyes of the world are often on us and we continue to rise to the challenge.

This is an excellent opportunity for an enthusiastic Print Room Officer to join our Property Services team.

The Role:

Reporting to the Property Compliance and Contracts Manager, you will support the delivery of an efficient, secure and high quality print and mail service across the Council. You will be responsible for producing a wide range of printed materials using modern digital print systems, ensuring work is completed accurately, securely and within agreed timescales. The role also includes document processing, finishing work, stock management and support for internal mail operations. This is a busy and varied operational role suited to someone who enjoys working in a structured production environment with a strong focus on accuracy, reliability and customer service.

Your role will involve:

• Producing printed materials including booklets, bound documents, certificates and prospectuses
• Operating and maintaining digital print and reprographics equipment
• Processing print requests, digital files and postal workflows accurately and securely
• Monitoring print consumables, stock levels and equipment issues
• Supporting internal customers with print requirements and service requests
• Supporting key council functions and peak operational periods, including elections where required

What we are looking for:

• Experience working in a print room, reprographics or production environment
• Experience operating digital print and finishing equipment
• Strong attention to detail and ability to manage competing deadlines accurately
• Good IT skills including Microsoft 365 applications and digital workflows
• Excellent customer service and communication skills with a professional and reliable approach

What we offer:

• 32 days annual leave
• Officed based role
• Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision
• Free employee parking close to the offices
• Give As You Earn scheme
• Instant Reward Scheme to recognise and reward innovative achievement
• Employee Assistance Programme providing counselling, advice and information
• Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals

RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities’ employer, we encourage applications from all as we believe diverse talent makes us stronger.

If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.

For informal discussion, please contact Emma Hawkins, Property Compliance and Contracts Manager on [e-mail]

We reserve the right to close the advert prior to the stated end date.