Principal Experience Strategist

JR United Kingdom; Slough; On-site; GBP 80,000 - 120,000; Full time

Job summary

A leading company in AI-first software engineering is urgently seeking a Principal Experience Strategist. This role demands over 15 years' experience in UX, with a strong focus on banking and fintech sectors. The ideal candidate will have proven leadership skills and a portfolio demonstrating their impact on product direction.

Qualifications

• 15+ years in UX, research, or design strategy.
• 5+ years in a leadership role guiding teams.
• Strong facilitation and storytelling skills.

Responsibilities

• Guide cross-functional teams and client relationships.
• Lead and mentor UX teams to enhance clarity and critical thinking.
• Simplify complexity and drive meaningful progress in fast-paced environments.

Skills

User-centered design

Service design tools

Journey mapping

Facilitation

Storytelling

Mentoring

Communication

Job description

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We are urgently looking for an Principal Experience Strategist to join our Device Intelligence team. The ideal candidate will have proven experience have 15+ years in UX, research, or design strategy, including 5+ years in a leadership role guiding cross-functional teams and client relationships.

Required:

Industry Experience: Banking, fintech, or B2C (especially mobile-first products and consumer platforms)

• 15+ years in UX, research, or design strategy, including 5+ years in a leadership role guiding cross-functional teams and client relationships.
• Mastery of user-centered and service design tools, journey maps, experience principles, roadmaps, systems thinking and strategic frameworks.
• Strong facilitation and storytelling skills, you build consensus, inspire action, and bring strategy to life.
• A track record of leading and mentoring UX teams raising the bar on clarity, critical thinking, and craft.
• Confidence in fast-paced, ambiguous environments, able to simplify complexity and drive meaningful progress.
• Excellent communication skills and the ability to influence stakeholders at all levels, including executives.
• A portfolio or case studies that show how your strategic thinking shaped product direction and delivered tangible business value.

Mainly if you bring the following, you're a superstar in our eyes

• Deep experience in mobile-first product ecosystems and B2C environments especially around growth, retention, and emotionally resonant design.
• Expertise in banking or fintech domains, including trust patterns, regulatory compliance, and accessibility in regulated spaces.

About Us:

Ascendion is a leading provider of AI-first software engineering services. Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients. Ascendion is headquartered in New Jersey. In addition to our remote/hybrid workforce, we have 30+ offices across the U.S., UK, Poland, Romania, India, Australia and Mexico. We are committed to building technology powered by Generative AI with an inclusive workforce, service to our communities, and a vibrant culture. For more information, please go to www.ascendion.com.

Please let me know the best time and number to connect with you or please give me a call on + 44 20 3965 3724 to discuss this further. Also, if you happen to know anyone who fits this role, please send us their resume. We do have a referral policy.