Principal Associate - Risk and Compliance

Capital One; Farnborough; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work pattern

Private medical insurance

Pension

25 days annual leave

Funding for external qualifications

Parental leave

Job summary

Capital One UK in Farnborough is seeking a pro to join the International Settlement team. You will manage settlement balancing, reconciliations and system configuration, liaising with Legal, Compliance and Business Risk, and supporting risk/control activities.

You’ll assess current operations, implement enhancements, and oversee control design reviews, testing and reporting while escalating risks. This role offers hybrid working two days in-office and three remote.

Qualifications

• Cross functional knowledge of Payment Network Industry focusing on Financial Services, Compliance, Internal Audit, Risk or Operations.
• Google Suite knowledge and expertise, particularly in AI (Gemini and GEMS)
• Effective written and verbal communication skills with all levels of employees and management; including managing expectations, communicating issues, risks and opportunities.
• Certification in Control Self Assessment, Certified Internal Auditor, Certified Public Accountant (CPA) or Certified Regulatory Compliance Manager

Responsibilities

• Develop and maintain job aids and tools for policy and standard requirements.
• Maintain a library of risks and controls.
• Perform control design reviews and compliance risk assessments.
• Monitor risk and control environment for weaknesses and identify improvements.
• Execute control testing plans.
• Educate staff on policy requirements and control testing.
• Ensure identification and implementation of controls to manage risks.
• Act as subject matter expert on Settlement risks and controls.
• Oversee timely completion of control design reviews and assessments.
• Create and distribute monthly risk reporting and complaints data.
• Lead customer complaint remediation projects.

Skills

Cross-functional knowledge

Google Suite

Effective communication

Risk management

Settlement knowledge

Tools

Gemini AI

GEMS AI

Job description

Farnborough (95987), United Kingdom, Farnborough, London - Hybrid Working Pattern: 2 days in-office and 3 days remote.

Our Mission

We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK.

About the Role

This role will have a wide range of responsibilities as part of a team managing settlement balancing, reconciliations and system configuration for partners. This position will also be part of the team liaison to the enterprise-wide Legal, Compliance and Business Risk functions. This person will help to develop business-unit specific approaches and ensure accurate and timely implementation across all risk management disciplines and all areas in the International Settlement organization. This individual will support the business compliance and operational risk/control activities within Settlement which may include risk assessment, controls, procedure documentation, process design, control workflow/systems, reporting, testing, remediation and third‑party management. This individual will evaluate current operations across International Settlement, to identify areas for enhancements and work with business partners to implement these processes. Actively manages and escalates risk and customer‑impacting issues within the day‑to‑day role to management.

What you’ll do

• Develop and implement job aids and tools to facilitate efficient completion of policy and standard requirements.
• Maintain an accurate library of risks and controls.
• Perform control design reviews and compliance risk assessments.
• Monitor the risk and control environment for weaknesses and identify solutions to improve the effectiveness and efficiency of controls.
• Executes control testing plans.
• Provide education to DCI SS employees on requirements of company policies and standards related to risk and control ownership, the development and execution of new products and services and control testing.
• Ensure effective identification and implementation of controls to manage operational, financial and compliance risks.
• Act as subject matter expert on efficient processes to maintain an accurate library of Settlement’s risks and controls.
• Oversee timely completion of control design reviews and compliance risk assessments.
• Monitor the risk and control environment for weaknesses and identify solutions to improve the effectiveness and efficiency of controls.
• Creates and distributes monthly risk reporting and complaints data.
• Leads customer complaint remediation projects.

What we’re looking for

• Cross functional knowledge of the Payment Network Industry focusing on Financial Services, Compliance, Internal Audit, Risk or Operations.
• Google Suite knowledge and expertise, particularly in AI (Gemini and GEMS)
• Effective written and verbal communication skills with all levels of employees and management; including managing expectations, communicating issues, risks and opportunities.
• Certification in Control Self Assessment, Certified Internal Auditor, Certified Public Accountant (CPA) or Certified Regulatory Compliance Manager

Where and how you’ll work

This is a permanent position based in our Farnborough office. We embrace a hybrid approach to work. You’ll spend two days a week in the office.

What’s in it for you

• We invest in the growth of our people alongside our business.
• You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications.
• In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance‑based bonus schemes.
• Holidays: Start with 25 days of annual leave, increasing with tenure.
• Need more? You have the option to buy 5 additional days.
• Health: Access premium care through our private medical insurance.
• Family Support: We champion your milestones with enhanced parental leave.
• A full list of our benefits is available here.

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate‑led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates.

Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact [e-mail] All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One’s recruiting process, please send an email to [e-mail]

Capital One does not provide, endorse nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information‑based technology company. Still founder‑led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.