Principal - Architecture

LTM

Greater London

Hybrid

GBP 50,000 - 70,000

Full time

14 days+

Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Job summary

A global technology firm in London is seeking an experienced Ecommerce Business Analyst with hands-on expertise in Salesforce Commerce Cloud (SFCC / Demandware). This role involves leading requirement gathering, collaborating with stakeholders, and translating business needs into actionable user stories. The ideal candidate will have a strong background in ecommerce and agile practices, making them a crucial bridge between business and technical teams. This position offers a hybrid working model, catering to a dynamic workplace environment.

Qualifications

Proven experience as a Business Analyst in ecommerce projects.
Hands-on experience with Salesforce Commerce Cloud (SFCC / Demandware).
Experience writing user stories and acceptance criteria.

Responsibilities

Lead end-to-end requirement gathering through workshops and interviews.
Collaborate closely with Product Owner to understand business needs.
Convert business requirements into clear, actionable user stories.

Skills

Business Analyst in ecommerce projects

Salesforce Commerce Cloud (SFCC / Demandware)

Agile / Scrum methodologies

Excellent communication skills

Tools

JIRA

Confluence

Azure DevOps

Job description

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 750 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit .

Commerce Business analyst

London UK – hybrid

Ecommerce Business Analyst – Salesforce Commerce Cloud (SFCC / Demandware)

Role Summary:

We are seeking an experiencedEcommerce Business Analystwith strong core BA skills andhands-on experience with Salesforce Commerce Cloud (SFCC / Demandware). The ideal candidate will act as a bridge between business stakeholders, product owners, and technical teams to deliver high-quality ecommerce solutions across web and mobile platforms.

This role requires deep understanding ofecommerce concepts,SFCC Business Manager,storefront capabilities, andagile delivery practices, along with the ability to translate business requirements into clear, actionable user stories.

Key Responsibilities:

Business Analysis & Agile Delivery

Leadend-to-end requirement gatheringthrough workshops, stakeholder interviews, and document analysis
Refine and analyze requirements to ensure clarity, feasibility, and alignment with business goals
Collaborate closely with theProduct Ownerto understand requirements from abusiness and customer perspective
Convert business requirements intoclear, well-defined user storieswith acceptance criteria
Conductbacklog grooming / refinement sessionswith Product Owner and Development teams
Act as theprimary point of clarificationfor development and QA teams throughout the sprint lifecycle
Support sprint execution by answering functional queries and resolving requirement-related ambiguities
Demonstrate sprint deliverables to Product Owner and stakeholders during sprint reviews
Obtainformal acceptance and closureof completed user stories
Ensure traceability between business requirements, user stories, and delivered functionality

Ecommerce Domain Expertise

Apply strongecommerce domain knowledgeto solution design and requirement definition
Demonstrate understanding of core ecommerce concepts such as:
Product catalogs, categories, pricing, promotions
Cart, checkout, payment, shipping, taxation
Order management, returns, and customer accounts
Understandwebsite and mobile commerce platforms, including:
Responsive design and viewports
Differences between desktop, mobile web, and mobile app experiences
Work withdata layersto support analytics, tracking, and personalization use cases
Possess a foundational understanding ofweb accessibility standards(WCAG) and their impact on ecommerce UX

Salesforce Commerce Cloud (SFCC / Demandware)

Strong understanding ofSalesforce Commerce Cloud architecture and concepts
Hands-on experience withSFCC Business Manager, including:
Catalogs and products
Price books and promotions
Content assets and pages
Customer and order management
Site preferences and configuration
Collaborate with technical teams onstorefront features and backend configurations
Understand and supportthird-party integrationswith SFCC, such as:
Tax and shipping providers
Analytics, personalization, and marketing tools
ERP, OMS, and CRM integrations
Assist in impact analysis and requirement definition for SFCC upgrades, enhancements, and releases

Required Skills & Qualifications

Mandatory Skills

Proven experience as aBusiness Analyst in ecommerce projects
Hands-on experience working withSalesforce Commerce Cloud (SFCC / Demandware)
Strong understanding ofAgile / Scrum methodologies
Experience writinguser stories, acceptance criteria, and functional documentation
Excellent communication and stakeholder management skills

Technical & Functional Skills