Pride Park Matchday Safety Steward – Help Fans Safely

Derby County Football Club; East Midlands; Vor Ort; GBP 18.000 - 19.000; Vollzeit

Zusammenfassung

Derby County Football Club is recruiting a Matchday Safety Steward to join Stadium Control at Pride Park Stadium. The role focuses on assisting spectators with safety guidance, building rapport with fans, and ensuring a calm, secure matchday environment.

The successful candidate will have customer service experience and either stewarding or crowd management knowledge, with flexibility to work unsociable hours and the ability to work proactively both independently and as part of a team.

Qualifikationen

• Previous customer service experience is essential.
• Previous stewarding or crowd management experience is desirable.
• Knowledge of Pride Park Stadium.
• Flexibility to work unsociable hours.
• Confident, Resilient and Self Motivated.
• Excellent communication skills both verbal and written.
• Work using own initiative and as part of a team.

Aufgaben

• Support the matchday safety operation by assisting spectators with safety guidance and directions.
• Build rapport with fans throughout the season and provide courteous service.
• Remain alert, helpful and approachable at all times on matchdays.
• Attend 70% of home league fixtures; weekend and evening work.
• Hold Level 2 Spectator Safety Training and maintain qualification.
• Learn from colleagues by shadowing senior stewards during initial games.

Kenntnisse

Customer service

Crowd management

Stadium knowledge

Flexibility

Communication

Initiative

Teamwork

Ausbildung

GCSE Maths and English

SIA Accreditation

Jobbeschreibung

Derby County Football Club is recruiting a Matchday Safety Steward to join Stadium Control at Pride Park Stadium. The role focuses on assisting spectators with safety guidance, building rapport with fans, and ensuring a calm, secure matchday environment.

The successful candidate will have customer service experience and either stewarding or crowd management knowledge, with flexibility to work unsociable hours and the ability to work proactively both independently and as part of a team.