Pricing Operations Analyst

Sapiens International Corporation N.V.; City of Westminster; On-site; GBP 28,000 - 40,000; Full time

Job summary

Sapiens International Corporation N.V. is seeking an execution-focused pricing operations professional in London.

You will manage pricing requests through governance end to end, supporting peak volume and ensuring timely turnaround in a cross-functional environment with Deal Desk, Sales Ops, and divisional teams. This role is ideal for someone early in pricing or commercial operations, with strong organization, accuracy under pace, and a desire to build a foundation in enterprise B2B pricing.

Qualifications

• Bachelor's degree or equivalent in business, finance, or related field.
• 1–3 years in pricing, deal desk, sales operations, or revenue operations.
• Proficient in Excel; Salesforce/CPQ experience is a plus and training will be provided.

Responsibilities

• Process pricing requests through governance workflow, including intake, calculation, and approval routing.
• Support high-volume periods to keep queues within SLA.
• Maintain pricing records in CPQ and Salesforce for accuracy and traceability.
• Escalate non-standard deals to managers.
• Assist with data pulls and checks for pricing reports.

Skills

Pricing ops

CPQ systems

Excel

SQL (basic)

Communication

Education

Bachelor's degree in business or related

Tools

Salesforce

CPQ tools

Job description

This is an execution-focused pricing operations role. Working alongside the Pricing Operations team and reporting to the Manager, Pricing Operations, you will manage pricing requests through the governance process end to end, helping the wider team manage peak volume and keep turnaround times on track. The role suits someone early in their pricing, pricing operations, deal desk, or commercial operations career who is organised, accurate under pace, and keen to build a foundation in enterprise B2B pricing. The role works cross-functionally with Deal Desk, Sales Operations, and divisional commercial teams across Property & Casualty, Life & Pension, Reinsurance, and the AI platform business.

Key Workstreams

• Processing of individual pricing requests through the governance workflow, covering intake, calculation, and approval routing.
• Support for the Pricing Operations team during periods of high deal volume, picking up overflow requests to keep queues within SLA.
• Accurate entry and upkeep of deal records in CPQ and Salesforce, so pricing data stays current and traceable.
• Escalation of non-standard or complex deals to the Manager, Pricing Operations or the relevant Pricing Operations Analyst.
• Input into pricing reporting packs, pulling and checking deal-level data used in wider commercial reporting.

Key Responsibilities

• Turn around individual pricing requests accurately and within agreed SLAs, using the approved pricing models and calculators.
• Apply the pricing governance process consistently on each request, flagging exceptions rather than resolving them independently.
• Work flexibly across a queue of pricing requests, prioritising by deadline and business impact in coordination with the wider Pricing Operations team.
• Keep deal and pricing records clean and current in CPQ and Salesforce.
• Support the Pricing Operations team and Manager with data pulls, checks, and administrative tasks tied to the pricing pipeline.
• Flag process friction or recurring errors to the Manager, Pricing Operations to support continuous improvement., We will keep you in the loop, as we focus on providing an inclusive screening and interview process. Each country has a local flavor, but here's what you can expect during our recruitment process:

This role suits someone building a career in pricing or commercial operations, rather than an established specialist.

Experience

• Experience - one to three years in pricing, deal desk, sales operations, revenue operations, pricing operations, or commercial support, ideally within B2B software. Strong candidates with relevant experience in adjacent commercial or finance operations roles are also welcome.
• Accuracy under pace - comfortable working through a queue of requests to deadline, without letting volume compromise accuracy.
• Tooling - working knowledge of Excel; exposure to Salesforce or CPQ tools is an advantage but not required, as training will be provided.
• Communication - able to escape clearly and work collaboratively with a small, busy team.
• Technical skills - SQL is not required for this role. Comfort learning new systems and AI-enabled tooling such as Claude Cowork is an advantage.

Relevant Experience

• Deal desk, sales operations, pricing support, or pricing operations roles in B2B software or professional services.
• Graduate or early-career commercial, finance, or business operations backgrounds looking to specialise in pricing.
• Customer operations or order management roles with strong process discipline and Excel skills.

Sapiens International Corporation N.V. is a global leader of AI-centric, SaaS-based insurance software, delivering hyper-relevant experiences that are efficient, compliant, and innovative. With agile intelligence, Sapiens' solutions turn real-time data and human insight into precise action at every moment, across every risk.

The Sapiens platform includes agentic workflows accelerating every capability across policy, underwriting, claims, reinsurance, decisioning, and finance and compliance. With more than 600 insurers in over 30 countries running on Sapiens, our deep industry expertise is the foundation of our long-term relationships, from initial implementation through to modernization and market transformation.

Sapiens is headquartered in London, serving customers in property and casualty, life, reinsurance, specialty, and workers' compensation from offices across North America, Europe, the Middle East, and Asia Pacific.