Pricing Manager

Centrica plc; Clewer Village; On-site; GBP 70,000 - 100,000; Full time

Job summary

Centrica Home Services is seeking a Pricing Manager to shape and deliver pricing strategies across its Insurance, Installs and Upgrades portfolio. You will turn customer, market and financial insights into clear pricing decisions to drive sustainable growth and margin.

You will partner with multiple teams to implement price changes, evaluate outcomes and build more data-led pricing capabilities, influencing governance and strategic pricing initiatives across the business.

Qualifications

• Proven pricing or revenue management experience in a customer-facing business.
• Strong commercial acumen balancing value, growth, competitiveness, revenue and profitability.
• Ability to translate complex data into clear commercial actions and outcomes.

Responsibilities

• Develop and deliver pricing strategies across Centrica Home Services portfolio.
• Lead pricing analysis and recommendations for Insurance, Installs and Upgrades.
• Own development and maintenance of pricing models, forecasts and performance analyses.
• Monitor portfolio performance and market competitiveness; identify opportunities and risks.
• Collaborate with Commercial, Finance, Digital, Marketing, Operations and Technology teams.
• Present pricing proposals through governance forums with clear rationale and controls.

Skills

Pricing strategy

Pricing analytics

Excel

Data analysis

Stakeholder management

Education

Degree-level qualification

Tools

SQL

Python

R

Job description

Join us, be part of more. We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

As Pricing Manager for Centrica Home - Services, you will shape and deliver pricing strategies across British Gas's portfolio of Insurance, Installs and Upgrades products. The role exists to turn customer, market, operational and financial insight into clear pricing decisions that support sustainable growth, customer value and commercial performance. Working across a broad and varied portfolio, you will lead pricing analysis and recommendations for both new and existing customers, balancing competitiveness, demand, cost-to-serve, risk and margin. You will partner with Commercial, Finance, Data, Digital, Sales, Operations and Governance teams to implement price changes, evaluate outcomes and build more consistent, data-led pricing capabilities across Centrica Home.

Key Responsibilities

Develop and deliver pricing strategies across the Centrica Home Services portfolio, ensuring prices support customer value, commercial growth and long-term profitability. Lead pricing analysis and recommendations across Insurance, Installs and Upgrades, using customer, market, operational and financial insight to inform decision-making. Own the development and maintenance of pricing models, forecasts and performance analyses, evaluating the impact of pricing decisions on revenue, margin, demand, retention and customer outcomes. Monitor portfolio performance and market competitiveness, identifying opportunities and risks and recommending actions to improve commercial performance. Partner with Commercial, Proposition, Finance, Digital, Marketing, Operations and Technology teams to design, implement and optimise pricing structures, offers and customer price journeys. Prepare and present pricing proposals through governance forums, ensuring decisions are supported by robust analysis, clear rationale and appropriate controls. Deliver pricing changes from concept through implementation and post-launch evaluation, ensuring expected outcomes are achieved and lessons are embedded. Continuously improve pricing capabilities, data, tools and methodologies, helping to build a more consistent, scalable and insight-led pricing function across Centrica Home Services. Act as a trusted pricing subject matter expert, influencing stakeholders and supporting strategic initiatives across the business.

Essential Requirements

• Proven experience in a pricing, commercial analytics, revenue management or related commercial role within a customer-facing business.
• Strong commercial acumen with the ability to balance customer value, growth, competitiveness, revenue and profitability when making pricing recommendations.
• Demonstrable experience translating complex customer, market, operational and financial data into clear commercial actions and business outcomes.
• Strong analytical and problem-solving skills, with experience developing business cases, forecasts, scenario analyses and performance insights.
• Experience delivering pricing, commercial or proposition changes in a cross-functional environment, working collaboratively with multiple stakeholder groups.
• Excellent communication and influencing skills, with the ability to present recommendations and challenge constructively at all levels of an organisation.
• Ability to manage multiple priorities and make sound decisions in a fast-paced and evolving commercial environment.
• Experience using data and insight to evaluate performance, identify opportunities and drive continuous improvement.
• Strong Excel and data analysis skills, with the ability to work confidently with large and complex datasets.
• Degree-level qualification or equivalent experience in a commercial, analytical, financial, mathematical or related discipline.

Nice to haves:

• Experience owning the pricing strategy, performance and commercial outcomes for a product, portfolio or proposition.
• Previous people leadership experience, including coaching, mentoring or line management of analysts or commercial professionals.
• Experience pricing across Insurance, Home Services, Installs, Upgrades, Subscriptions, Utilities, Retail, Telecommunications or other consumer-facing products and services.
• Experience developing pricing strategies across acquisition, retention, renewal, cross-sell or promotional activities.
• Knowledge of SQL, Python, R or other analytical and modelling tools.
• Experience of price elasticity, customer segmentation, experimentation, optimisation or predictive modelling techniques.
• Experience working within a regulated environment and applying governance, customer-value or fair-value principles to pricing decisions.
• Experience implementing new pricing capabilities, tools, governance frameworks or pricing transformation initiatives.
• Professional qualifications or progress towards qualifications in actuarial science, data science, finance, economics or a related discipline.

Why should you apply?

We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.

If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.

We’re a family of brands revolutionising how we power the planet. When it comes to energy, no one does it like us. We make it, store it, move it, sell it and mend it. We’re made up of 12 different businesses, but united by our purpose as Centrica. We’re energisers. Our journey to a greener, fairer future is powered by individuals like you. Through innovative green products, intelligent energy solutions and developing smarter ways to use and save energy, we’re not just part of the energy transition, we’re leading it. Our commitment goes beyond sustainability. Together we’re bringing our collective energies to create positive change in our local communities. If you immerse yourself in our fight to change tomorrow, you might just find your why. We’re looking for people to add to our culture – not fit in with it. We're building a community where you can be unapologetically you, where differences are celebrated, and where everyone can belong. Real inclusivity also means supporting the different realities our people face. That’s why we have the UK’s best Carers Policy and are continually building our approach to flexibility and wellbeing. Of course, we love having fun too. We’re a people place after all.