PREVENTION OFFICER

Cyngor Caerdydd/Cardiff Council; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Temporary position until 31st March 2027

Opportunity for job share

Job summary

Cyngor Caerdydd/Cardiff Council is seeking dedicated Prevention Officers to assist clients facing homelessness or who are under threat of becoming homeless. This role involves case management, coordination with specialist support providers, and representing the Housing Services at weekly MARAC meetings.

The ideal candidate should possess excellent teamwork skills and experience with homeless legislation, providing high-quality customer service. This temporary position runs until 31st March 2027 and may require working until 19:00 hours.

Qualifications

• Experience working with vulnerable clients and the public.
• Skills in case management and coordination of support measures.
• Ability to review and update risk assessments.

Responsibilities

• Make decisions on homeless duty and communicate results.
• Coordinate support measures for clients in need.
• Attend MARAC meetings to represent the Council's Housing Services.
• Refer clients to specialist support as needed.
• Work flexible hours to meet the demands of service.

Skills

Team-working skills

Ability to produce innovative solutions

Customer service

Experience of homeless legislation

Job description

Dedicated Prevention Officers based at Rise will provide assistance under the Council's corporate duty to help clients who are homeless or under threat of becoming homeless. The service provides assistance to often vulnerable people when they are at greatest need.

About the job

• Prevention Officer (VAWDASV) will make decision on whether a homeless duty is accepted and communicate to the provider the same day.
• The post holder will case manage and coordinate a range of support measures for each victim in conjunction with specialist support provider
• The post holder will attend weekly MARAC meetings to represent the Council’s Housing Services
• The post holder will review risk assessments and update where necessary
• The post holder will refer to specialist support in the event emergency, temporary accommodation is required
• The post holder will attend multi-disciplinary meetings in relation to the pathway and any safeguarding processes relevant to the cases the post holder is supporting.

What We Are Looking For From You

The post holder will need to have; team-working skills, the ability to produce innovative solutions and be forward-thinking to help develop the service. The post holder will be required to provide excellent outcomes for vulnerable clients and high-quality customer service.

Experience of homeless legislation and working with the public will be an advantage. You may be required to work until 19:00 hours to meet the demands of a very busy service.

Additional information

This post is Temporary until 31 st March 2027

Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body.

This post is subject to Disclosure and Barring Service Enhanced checks.

This vacancy is suitable for post share.