Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
Salford Council is seeking a Housing Options Officer to work with households threatened with homelessness and those needing accommodation. You will manage a caseload, prevent homelessness, and coordinate with other support services to secure the best outcomes for households.
You will conduct homelessness assessments under the Homelessness Reduction Act 2017, undertake prevention and relief duties, and engage with accommodation providers, including private sector partners, to increase housing
You will be part of a team working with households presenting to the Housing Options Service who are threatened with homelessness to try and prevent them losing their accommodation, ensuring a comprehensive homelessness prevention service is offered. For those with no accommodation you will assist them with finding new accommodation. You will have a caseload of households that you will be responsible for, working with them to secure the best possible outcome to address their housing needs. You will work closely with other support services to ensure the best outcome for the household.
You will carry out homelessness assessments in accordance with the Homelessness Reduction Act, 2017, carrying out prevention and relief duties and issuing notification letters.
You will work closely with accommodation providers including those in the private sector to increase the supply of properties available to customers of the service.
You will have excellent communication skills and will be able to manage customer expectations, working with customers to resolve their housing need. You will be able to work under pressure in a busy service, managing multiple demands and prioritising your workload to ensure that you meet statutory deadlines.
If you want to know more about the role please contact Jackie Walker by email at jacqueline.walker@salford.gov.uk
As an authority we are dedicated to improving the lives of our residents, and as an employer we are passionate about helping individuals to thrive in their work. We are committed to developing a diverse and inclusive culture and are proud of our professional accreditations which champion this.
Find out about our city as a place to live, work & grow, and learn more about the amazing work we are doing. You’ll also find out about the wealth of benefits we have to offer you here!
Privacy Statement and Data Protection
Our core data protection obligations and commitments are set out in the council’s primary Recruitment and Employment Privacy Notice which can be found at https://www.salford.gov.uk/gdpr .
Role profile