Prestige Beauty Counter Manager & Store Coach

The Estée Lauder Companies; Dudley; On-site; GBP 25,000 - 40,000; Full time

Job summary

The Estée Lauder Companies is seeking a dynamic Counter Manager in the United Kingdom to lead and develop a team of Sales Associates, driving sales targets and delivering exceptional service in a prestige beauty environment.

You will implement agile business plans, coach staff, run in-store events, manage customer relationships and contribute to the store’s long-term success while maintaining high standards of presentation and operations in Dudley and surrounding areas.

Qualifications

• Retail sales experience required.
• Team leadership experience.
• Experience in strategic planning and execution.

Responsibilities

• Lead and coach Sales Associates to achieve sales targets and deliver outstanding service.
• Develop and execute agile in-store business plans.
• Plan and run in-store events to attract customers and build brand presence.
• Own customer relationship management and drive repeat business.
• Manage resources and support store profitability.

Skills

Communication

Customer service

Team leadership

Results driven

Attention to detail

Diplomacy & tact

Tools

Microsoft Excel

Email systems

Job description

The Estée Lauder Companies is seeking a dynamic Counter Manager in the United Kingdom to lead and develop a team of Sales Associates, driving sales targets and delivering exceptional service in a prestige beauty environment.

You will implement agile business plans, coach staff, run in-store events, manage customer relationships and contribute to the store’s long-term success while maintaining high standards of presentation and operations in Dudley and surrounding areas.