Prescription Clerk / Pharmacy Assistant

Burlington Primary Care; Ipswich; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Free car parking

NHS pension scheme

Generous annual leave entitlement

Wellbeing support

Training and development opportunities

Job summary

Burlington Primary Care in Ipswich is seeking an enthusiastic and organised Prescribing Clerk to join our busy practice on a 12-month fixed term contract. The role is part-time and focuses on supporting safe medicines management and efficient prescription processing within a collaborative team.

Working with GPs, Clinical Pharmacists and practice staff, you will handle repeat prescriptions, queries and medicines optimisation, ensuring accurate records and high standards of patient service.

Qualifications

• Experience in a GP practice or NHS setting preferred.
• Full training provided for the right candidate.
• Strong organisational abilities and accuracy.
• Able to prioritise and work with minimal supervision.
• Excellent customer service to patients and external organisations.

Responsibilities

• Processing repeat prescription requests in line with practice protocols
• Managing prescription queries from patients, pharmacies and healthcare professionals
• Liaising with clinicians regarding medication requests and reviews
• Monitoring prescription inboxes and actioning tasks
• Supporting medicines optimisation and prescribing initiatives
• Ensuring accurate patient records on the clinical system
• Assisting with prescription audits and medicines management tasks
• Providing excellent customer service to patients and external organisations
• Communicates professionally with patients and colleagues
• Can manage a varied workload and prioritise effectively
• Can work independently whilst remaining part of a team

Skills

Administrative skills

Attention to detail

IT literacy

Teamwork

Communication

Tools

SystmOne

Job description

Burlington Primary Care is looking for an enthusiastic and organised Prescribing Clerk to join our busy practice team on a 12 month fixed term contract. Offered on a part-time basis, this is an excellent opportunity for someone with strong administrative skills, attention to detail and a commitment to delivering excellent patient care. Working closely with our GPs, Clinical Pharmacists and wider practice team, you will play a key role in supporting the safe and efficient processing of prescriptions and medicines management activities.,

• Processing repeat prescription requests in line with practice protocols
• Managing prescription queries from patients, pharmacies and healthcare professionals
• Liaising with clinicians regarding medication requests and reviews
• Monitoring prescription inboxes and actioning tasks appropriately
• Supporting medicines optimisation and prescribing initiatives
• Ensuring accurate patient records are maintained on the clinical system
• Assisting with prescription audits and administrative medicines management tasks
• Providing excellent customer service to patients and external organisations Has excellent organisational and administrative skills
• Has strong IT skills and can work confidently with clinical systems
• Has excellent attention to detail and accuracy
• Communicates professionally with patients and colleagues
• Is able to manage a varied workload and prioritise effectively
• Can work independently whilst remaining part of a team
• Previous experience in a GP practice, prescribing environment or NHS setting would be advantageous, although full training will be provided for the right candidate
• General practice experience and knowledge of SystmOne would be an advantage. Opportunity for training and development
• Free car parking
• NHS pension scheme (where applicable)
• Generous 6 week annual leave entitlement
• Access to employee wellbeing support
• The opportunity to make a real difference to patient care within the local community
• Disclosure and Barring Service Check Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.