Prescription Clerk

Star Lane Medical Centre; England; Presencial; GBP 18.000 - 21.000; A tiempo parcial

Descripción de la vacante

Star Lane Medical Centre in London is seeking a part-time Prescription Clerk to join the General Practice team. The role covers mornings, about 5 hours per day, Monday to Friday, focusing on processing prescription requests and maintaining accurate records under NHS standards.

You will work closely with the Clinical Pharmacist Team to ensure safety and compliance, handle repeat prescriptions, communicate with patients about status and collection procedures, and support stock management and data

Formación

• Experience in a medical administrative role, particularly prescription handling.
• Understanding of prescription protocols and NHS systems.
• Excellent attention to detail and strong organisational and communication skills.

Responsabilidades

• Process and issue prescription requests from patients, ensuring compliance with guidelines.
• Review repeat prescriptions for timely renewals.
• Collaborate with Clinical Pharmacist Team on medication safety and reviews.
• Assist with medication reviews and audits as needed.
• Communicate with patients about prescription status and collection procedures.
• Maintain accurate prescription records and monitor stock levels with the pharmacy.

Conocimientos

Attention to detail

Organisational skills

Verbal and written communication

Practice management software

Herramientas

Practice management software

Descripción del empleo

Job summary

Part-time position, Monday to Friday mornings, approximately 5 hours per day. We are seeking a detail-oriented and organised Prescription Clerk to join our General Practice team. The Prescription Clerk will be responsible for managing and processing prescription requests, ensuring compliance with relevant regulations, and maintaining accurate records. This role works closely with the Clinical Pharmacist Team to ensure medication safety, proper medication management, and that prescriptions are issued in accordance with clinical guidelines.

Main duties of the job

• Prescription Processing:
  • Accurately process and issue prescription requests from patients, ensuring compliance with clinical guidelines and regulations.
  • Handle repeat prescription requests, reviewing patient history and ensuring timely renewals.
• Collaboration with Clinical Pharmacist Team:
  • Work closely with the Clinical Pharmacist Team to ensure prescriptions align with medication safety protocols and best practices.
  • Assist with medication reviews, audits, and addressing medication-related queries.
• Patient Communication:
  • Communicate with patients regarding prescription status, changes, or clarifications.
  • Provide guidance on medication collection procedures and prescription needs.
• Record Keeping & Compliance:
  • Maintain accurate and up-to-date records of prescriptions, ensuring they comply with NHS and regulatory standards.
  • Monitor stock levels and assist in medication ordering, ensuring continuity of supplies.
• Administrative Support:
  • Support the practice by handling prescription-related queries with pharmacies and other healthcare professionals.
  • Assist in updating patient medical records to reflect prescription changes or renewals.
• Confidentiality & Data Protection:
  • Ensure all patient information is handled securely, following confidentiality protocols and data protection laws.

About us

We are a training practice with a friendly team. The Medical Centre is situated in Canning Town, London Borough of Newham. We are also part of the South One Newham Primary Care Network (PCN).

Job responsibilities

• Prescription Processing:
  • Receive and review prescription requests from patients, ensuring all necessary details are included.
  • Process and issue prescriptions under the direction of a GP or nurse, ensuring all regulatory requirements are met.
  • Manage repeat prescription requests, including reviewing patient history and ensuring prescriptions are renewed as appropriate.
  • Work in collaboration with the Clinical Pharmacist Team to review medication interactions, dosages, and patient safety.
• Collaboration with the Clinical Pharmacist Team:
  • Communicate effectively with the Clinical Pharmacist Team to ensure prescriptions align with best practices for medication management.
  • Assist the Clinical Pharmacist Team in conducting medication reviews and audits.
  • Support the Clinical Pharmacist Team by addressing medication-related queries and helping with prescription clarification when needed.
• Patient Communication:
  • Communicate with patients regarding prescription status, changes, or clarifications.
  • Provide advice on medication collection procedures and ensure patients are informed about their prescription needs.
  • Liaise with the Clinical Pharmacist Team to relay information to patients about new prescriptions or changes in their medication.
• Record Keeping & Compliance:
  • Maintain accurate and up-to-date records of prescriptions, amendments, and clinical reviews.
  • Ensure all prescriptions are in compliance with relevant laws and guidelines, including those set by the NHS, CQC, and other healthcare bodies.
  • Monitor stock levels and ensure the timely ordering of medications in coordination with the pharmacy, while also collaborating with the Clinical Pharmacist Team to avoid medication shortages.
• Administrative Support:
  • Update patient medical records to reflect prescription changes and renewals.
  • Assist in the coordination of prescription-related queries with pharmacies and GPs, working alongside the Clinical Pharmacist Team to resolve issues.
  • Support the administrative team with other general practice clerical duties as required.
• Confidentiality & Data Protection:
  • Adhere to strict confidentiality guidelines regarding patient information, in compliance with data protection laws (e.g., GDPR).
  • Handle prescription information securely and ensure any patient data is protected at all times.

Person Specification

Qualifications

Essential

• Experience: Previous experience in a medical administrative role, particularly in prescription handling or within a healthcare setting.
• Knowledge: Understanding of prescription protocols and medication. Familiarity with NHS systems and procedures (or similar healthcare systems).
• Skills: Strong attention to detail and organisational skills. Excellent verbal and written communication skills. Ability to work efficiently and accurately in a fast-paced environment. Proficiency in medical practice management software and Microsoft Office Suite.

Desirable

• Experience: Experience working alongside or coordinating with clinical pharmacy teams. Previous experience in a GP practice or healthcare setting is an advantage.
• Knowledge: Understanding of clinical guidelines related to prescribing and medication management.
• Additional: Understanding of data protection laws (e.g., GDPR) and confidentiality requirements in healthcare.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.