Prescription Clerk – Multisite GP Practice

Newport Health Centre; Carisbrooke; On-site; GBP 21,000 - 25,000; Full time

Job summary

Newport Health Centre and Cowes Medical Centre are hiring two Prescription Clerks to support our merged practice. This full-time role (Mon-Fri) spans both sites, focusing on accurate prescription processing and patient service within a busy NHS environment.

We welcome motivated individuals; NHS experience is helpful but not essential. Comprehensive training and a structured induction will be provided to help you integrate quickly and contribute to high-quality care across both locations.

Qualifications

• Motivated individuals with excellent interpersonal & communication skills.
• NHS clinical setting experience preferred but not essential.
• Full training and a structured induction will be provided.

Responsibilities

• To process repeat medication requests using the surgery protocols and standard operating procedures (SOP).
• Action repeat medication requests received via patients and pharmacies in paper format throughout the day.
• Collect the paper repeat prescription requests from the post box and reception regularly throughout the day.
• Action repeat medication requests received via SystmOne online services throughout the day.
• Action repeat medication requests received via email format from pharmacies throughout the day.
• Liaise with patients and chemists regarding queries and requests.
• Liaise with hospital teams where relevant when actioning medication changes according to discharge summaries or hospital letters.
• Record medication hospital only drugs correctly as per protocols.
• Ensure repeat medication is issued in line with the protocols that are already in place, and ensure any queries raised are dealt with quickly and correctly.
• Ensure patient medication queries are highlighted to the relevant GP where appropriate.

Skills

Interpersonal skills

Communication skills

Job description

Newport Health Centre and Cowes Medical Centre are hiring two Prescription Clerks to support our merged practice. This full-time role (Mon-Fri) spans both sites, focusing on accurate prescription processing and patient service within a busy NHS environment.

We welcome motivated individuals; NHS experience is helpful but not essential. Comprehensive training and a structured induction will be provided to help you integrate quickly and contribute to high-quality care across both locations.