Presales Solutions Director – Cyber Security

Microland Limited; Greater London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

An established industry player seeks a Presales Solutions Director to lead Cybersecurity Services and SOC operations. This pivotal role involves managing cybersecurity strategies, ensuring compliance, and enhancing service delivery for clients. The ideal candidate will have extensive experience in Cybersecurity Service Delivery Management, with a strong focus on risk assessment, crisis management, and team leadership. This innovative firm offers a dynamic environment where your expertise will shape the future of cybersecurity services. If you're ready to make an impact and drive change in a forward-thinking company, this opportunity is for you.

Qualifications

• 15 years of experience in Cybersecurity Service Delivery Management required.
• Strong understanding of industry best practices for Cybersecurity.

Responsibilities

• Manage Cybersecurity Services and SOC operations for clients.
• Drive optimal productivity utilization of Cybersecurity resources.

Skills

Cybersecurity Service Delivery Management

Risk Assessment

Consultative Advisory

Crisis Management

Communication Skills

Team Leadership

Technical Documentation

Budget Management

Education

Bachelor's degree in Computer Science

Graduate degrees and advanced certifications

Tools

Azure Sentinel

Splunk SIEM

CyberArc PAM

Sailpoint IAM

McAfee

Duo/Ping

Crowdstrike

Deepwatch

Darktrace

Job description

Presales Solutions Director – Cyber Security

Microland Recognized as a Leader for the 5th consecutive Year in the 2024 ➤ Gartner Magic Quadrant for Managed Network Services!

When you work with Microland, you “Connect with the best”

Location: UK- London – Hybrid, Remote

Travel: UK, Middle East

Role Overview: The purpose of this role is to manage the Cybersecurity Services and SOC operations for Microland’s clients, including MDR center management for all customer accounts.

• Represent Microland Cybersecurity strategic objectives, service health, and future plans.
• Ensure ancillary processes such as risk assessments accurately reflect control requirements.
• Influence customer's product and platform selections through consultative advisory.
• Review, engage, plan, and deploy necessary security governance processes and practices.
• Work with IT Infrastructure & Applications leaders to operationalize standards and control objectives.
• Execute continuous improvement framework to enhance secure design and build practices.
• Ensure security training programs are relevant and executed in a calendarized manner.
• Handle all security findings appropriately.
• Drive optimal and effective productivity utilization of Cybersecurity resources.
• Identify opportunities to improve visibility and sophistication of response capability.
• Create and execute security strategies to increase IT systems and projects efficiency.
• Direct crisis management by investigating breaches and implementing solutions.
• Allocate resources to ensure secure solutions delivery.
• Manage cybersecurity team within the organization.
• Oversee vulnerability audits, penetration tests, and forensic IT investigations.
• Liaise with customer senior leaders to align new systems with security policies and data protection strategies.
• Ensure teams' security training and compliance efforts are up to date.
• Manage Cybersecurity partners, stakeholders, vendors, and third-party solutions providers.
• Track relevant Cybersecurity trends and suggest actions to leverage them.
• Create Cybersecurity Service Catalogue and standardize SLA & KPIs.
• Define Cybersecurity Maturity model and analyze customers on relevant metrics.
• Develop Cybersecurity Service Catalog improvement roadmap and strategy.
• Benchmark Cybersecurity service line construct with industry research groups.
• Develop, test, and rollout automation tools and accelerators.
• Drive successful transitions of services for new deals.
• Review, validate, and co-create solution proposals and effort sizing for new Cybersecurity deals.
• Collaborate with other delivery teams to deliver business objectives.
• Establish oneself as an industry and Microland thought leader.
• Work with the Marketing team to define sales messages and marketing collaterals.
• Collaborate with the Presales and Solution team during Cybersecurity solutions implementation.
• Understand end-to-end services of the customer and their business.
• Drive customer advocacy and become a trusted advisor.
• Ensure availability as required by the customer, especially during critical times.

Revenue & Margin:

• Complete knowledge of business and financial acumen in dealing with procurement, legal, account management, and finance departments.
• Well-versed with account planning, budgeting, revenue targets, margins, and profitability strategies.
• Manage profitability in business engagement by tracking work statements and budgeting proceedings.
• Achieve account margin goals and conduct formal internal reviews.
• Derive action plans from monthly profitability reports.
• Prepare and execute operational budget within approved guidelines.
• Work with senior executives across geography for operational presentations and budgets.
• Manage Service Delivery organization within the pre-approved budget.
• Control program costs and set metrics for optimum delivery.
• Manage total revenue and improve revenue generation.

Operations Management:

• Engage with other delivery leaders to drive sustainable growth and acceptable security practices.
• Accountable for overall cybersecurity services delivered to customers.
• Foster a culture of service quality, collaborative efforts, knowledge sharing, and competitive agility.
• Own people’s growth and create technical opportunities for career enhancement.
• Good understanding of technical domains and ability to learn new technology quickly.
• Comfortable in the role of a “Mentor” and focused on team and client needs.
• Continuously develop skills and knowledge in self and others.

Technology:

• Sound knowledge of emerging Cybersecurity technologies, platforms, tools, and products.
• Awareness of global industry trends and their impact on Cybersecurity services.
• Identify, evaluate, and select innovative approaches to enhance project portfolio and delivery mechanisms.
• Experience in designing, implementing, and managing Cybersecurity services.
• Hands-on skills in managing key cybersecurity domains.
• Technical and management expertise in key Cybersecurity services and products.
• Design and deployment of solutions such as Azure Sentinel, Splunk SIEM, CyberArc PAM, Sailpoint IAM, etc.
• Technical expertise on McAfee, Duo/Ping, Crowdstrike, Deepwatch, Darktrace.
• Exposure to infrastructure security solutions like next-gen firewall, IPS, WAF, proxy.
• Knowledge of Azure and AWS native information security solutions is an added advantage.
• Execute use-case and demo presentations of Cybersecurity solutions.
• Work independently to run POCs and new technology evaluations.
• Interact with multiple OEMs/OESPs to achieve integrated solutions.

Desired Candidate:

• Near 15 years of Cybersecurity Service Delivery Management experience in a global MSSP organization.
• Ability to handle senior management level people in Accounts and Engagement management.
• Understanding of industry best practices for Cybersecurity Service Line Management.
• Ability to communicate clearly and concisely, produce quality documentation, and maintain good customer relationships.
• Ability to synthesize complex technical details into coherent technical solutions.
• Ability to lead business managers and project teams to consensus.
• Confidence to speak up, challenge ideas, and propose alternatives.
• Desirable certifications: CISSP, CompTIA Security+, CASP+, CISM.

Education Qualification:

• Bachelor’s degree (BE/BTECH) in Computer Science or equivalent experience.
• Graduate degrees and advanced certifications are valuable.

(EEO) Microland is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Seniority level

• Director

Employment type

• Full-time

Job function

• Consulting, Information Technology, and Sales

Industries

• IT Services and IT Consulting, Computer and Network Security, and Data Infrastructure and Analytics