Premium Vet Receptionist (4‑Day Week) – Streatham

DNA Vetcare Ltd; Greater London; On-site; GBP 27,000 - 32,000; Full time

Job summary

DNA Vetcare Ltd is recruiting a Veterinary Receptionist for Streatham Hill Veterinary Surgery in SW London. This full-time, four-day role includes one-in-two weekend shifts and day-only duties at our multi-award-winning, high-end 24-hour hospital in Streatham Hill.

The role centers on welcoming clients and their pets, managing appointments, and supporting inquiries while handling payments, insurance, and online communications with care and professionalism.

Responsibilities

• Giving every client and their pet a five-star, heartfelt welcome
• Running a busy reception desk with warmth, composure and professionalism
• Booking and managing appointments using RX Works
• Supporting clients with queries, appointments and medication collections
• Answering emails and enquiries, and keeping on top of our Facebook messages
• Creating engaging content for our social media channels
• Handling payments and finance applications with accuracy and sensitivity
• Processing and logging insurance claims

Job description

DNA Vetcare Ltd is recruiting a Veterinary Receptionist for Streatham Hill Veterinary Surgery in SW London. This full-time, four-day role includes one-in-two weekend shifts and day-only duties at our multi-award-winning, high-end 24-hour hospital in Streatham Hill.

The role centers on welcoming clients and their pets, managing appointments, and supporting inquiries while handling payments, insurance, and online communications with care and professionalism.