Premium Spa Host & Member Experience Concierge

David Lloyd Clubs; Harlow; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Free Club Membership for you and your

Job summary

David Lloyd Clubs is seeking a Spa Host to welcome members and promote the health and wellbeing benefits of our spa retreats. You will uphold premium service standards in a vibrant, member-focused environment.

Join our team and contribute to a caring, inclusive culture while delivering high-quality experiences. From daily member interactions to flawless spa area upkeep, you’ll be the ambassador our members trust after workouts.

Qualifications

• Has experience within a premium customer service environment.
• A passion for health and wellbeing.
• Great communication and collaboration skills.
• A self-starter who takes pride in delivering great quality experience to our members.

Responsibilities

• Welcoming members to the spa and explaining health and wellbeing benefits.
• Ensuring the spa areas are clean and tidy to premium standards.
• Acting as an ambassador for our spa retreats and overall member experience.

Skills

Premium service

Customer service

Communication

Wellbeing passion

Job description

David Lloyd Clubs is seeking a Spa Host to welcome members and promote the health and wellbeing benefits of our spa retreats. You will uphold premium service standards in a vibrant, member-focused environment.

Join our team and contribute to a caring, inclusive culture while delivering high-quality experiences. From daily member interactions to flawless spa area upkeep, you’ll be the ambassador our members trust after workouts.