Spa Host & Wellness Concierge — Elevate Member Experience

David Lloyd Clubs; Ellesmere Port; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Free Club Membership

Discount on food and drinks.

Discounts on Swimming, Tennis Lessons,

Personal Training.

Wagestream App

Benefits Suite

Job summary

David Lloyd Clubs in Ellesmere Port is seeking a Spa Host to welcome members, explain health and wellbeing benefits of therapies, and maintain spa areas to premium standards. You will act as an ambassador for our spa retreats, delivering excellent service in a luxury environment and joining a team that values belonging and career growth.

Perks include Free Club Membership for you and family, discounts on food and drinks, and internal training opportunities with pay-on-demand options via

Qualifications

• Has experience within a premium customer service environment.
• A passion for all things health and wellbeing.
• Great communication and collaboration skills.
• A self-starter who takes pride in delivering great quality experience to our members.

Responsibilities

• Welcomes members and acts as an ambassador for the spa retreats.
• Ensures members understand the health and wellbeing benefits of each therapy room.
• Maintains spa areas to premium standards—clean, tidy and presentable.

Skills

Premium customer service

Communication skills

Team collaboration

Self-motivation

Job description

David Lloyd Clubs in Ellesmere Port is seeking a Spa Host to welcome members, explain health and wellbeing benefits of therapies, and maintain spa areas to premium standards. You will act as an ambassador for our spa retreats, delivering excellent service in a luxury environment and joining a team that values belonging and career growth.

Perks include Free Club Membership for you and family, discounts on food and drinks, and internal training opportunities with pay-on-demand options via