Spa Host & Member Experience Ambassador

David Lloyd Leisure Ltd; Harlow; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Free membership for you and family

Food and drinks discount

Swim/Tennis/Personal Training discount

Career advancement through internal培训

Wagestream pay on demand

Benefits suite access

Job summary

David Lloyd Leisure Ltd in Harlow is seeking a friendly Spa Host to welcome members and guide them through the health and wellbeing benefits of our therapy spaces.

You will help maintain the spa to the highest premium standards, ensuring clean, calming environments and a welcoming atmosphere for every member. A passion for health and service, plus strong communication and collaborative skills, is essential.

Qualifications

• Experience in a premium customer service environment.
• Passion for health and wellbeing.
• Strong communication and collaboration skills.

Responsibilities

• Welcomes members and explains health and wellbeing benefits of therapy rooms.
• Maintains spa areas to premium standards, ensuring cleanliness and order.
• Represents the brand as an ambassador for our spa retreats.

Skills

Customer service

Communication

Team collaboration

Self-motivation

Job description

David Lloyd Leisure Ltd in Harlow is seeking a friendly Spa Host to welcome members and guide them through the health and wellbeing benefits of our therapy spaces.

You will help maintain the spa to the highest premium standards, ensuring clean, calming environments and a welcoming atmosphere for every member. A passion for health and service, plus strong communication and collaborative skills, is essential.