Premium In-Room Dining Concierge

Iconic; Greater London; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

£1000 Refer a Friend Scheme

Two hotel wide social events each year

Discounted overnight stays across Nobu

Discounted Pilates classes and wellnss

Progress within our hotel and Nobu

Learning and project opportunities

Wellness and volunteering initiatives

Mental Health First Aiders

Up to 33 holiday days

Life Assurance Scheme

Cycle to Work Scheme

Discounts on all food and beverage

Free meals while on duty

Job summary

Nobu is seeking an In Room Dining Waiter to deliver a seamless, memorable room-service experience for guests in our London property. From order to delivery and collection, you will bring the Nobu experience directly to guests in their rooms with warmth, precision and discretion.

This fixed-term contract for 12 months offers opportunities within our luxury hospitality team, with benefits and a path to potentially permanent employment for outstanding performers.

Qualifications

• Ideally you bring at least one year of experience as a waiter or waitress, preferably within luxury hospitality.
• Excellent communication skills and the ability to deliver a polished and personalised service.
• Energy, professionalism and a genuine smile that makes each guest feel cared for in the comfort of their own room.

Responsibilities

• Provide a genuine, friendly and attentive service from order to delivery and collection.
• Ensure all kitchenware and dishes are spotless and beautifully presented before reaching the guest.
• Anticipate guest needs and create a personalised in room dining experience.
• Handle feedback and resolve issues with confidence and discretion.
• Communicate effectively with the kitchen team to ensure a smooth and efficient service.
• Demonstrate a positive and proactive approach to every shift.
• Embod y Nobu values of Family, Crafted, Smile and Kokoro in all guest interactions

Skills

Customer service

Communication

Attention to detail

Organized

Job description

Nobu is seeking an In Room Dining Waiter to deliver a seamless, memorable room-service experience for guests in our London property. From order to delivery and collection, you will bring the Nobu experience directly to guests in their rooms with warmth, precision and discretion.

This fixed-term contract for 12 months offers opportunities within our luxury hospitality team, with benefits and a path to potentially permanent employment for outstanding performers.