Luxury Lounge Bar Waiter: Unforgettable Guest Service

Nobu Hotel Portman Square; Greater London; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Two hotel-wide social events per year

Discounted overnight stays

Discounted Pilates classes

Up to 33 holiday days

Life Assurance

Cycle to Work Scheme

Discounts on food & beverage

Free meals on duty

Job summary

Nobu Hotel London Portman Square is hiring a Lounge Bar Waiter to create memorable dining experiences in our Lounge. You will greet guests, explain Nobu concepts, and deliver attentive service with a smile, while maintaining high standards of cleanliness and safety in a luxury hotel setting.

The role requires guest-focused, confident individuals with strong communication and teamwork skills. Benefits include hotel-wide events, discounts on stays, wellness perks and development opportunities

Qualifications

• Experience in guest-facing hospitality role, ideally luxury restaurant or hotel.
• Confident, personable and guest-focused with excellent communication.
• Attention to detail and commitment to high service standards.

Responsibilities

• Create exceptional dining experiences for guests in the Lounge.
• Greet guests warmly and communicate clearly for seamless service.
• Demonstrate strong knowledge of menus, allergens and dietary requirements.
• Explain Nobu concepts and make thoughtful recommendations.
• Read tables and anticipate guest needs, tailoring service accordingly.
• Take and deliver orders, coordinating with kitchen and bar teams.
• Prepare and maintain tables and service stations to high standards.
• Carry trays, plates and glassware safely and confidently.
• Assist with barista duties when required.
• Handle payments accurately and close tables correctly.
• Resolve guest concerns professionally and escalate when needed.
• Support and welcome new team members, contributing to a positive team culture.
• Attend briefings and meetings, sharing ideas to enhance the guest journey.
• Uphold health, safety and company standards.

Skills

Guest-facing hospitality

Communication skills

Attention to detail

Team mindset

Job description

Nobu Hotel London Portman Square is hiring a Lounge Bar Waiter to create memorable dining experiences in our Lounge. You will greet guests, explain Nobu concepts, and deliver attentive service with a smile, while maintaining high standards of cleanliness and safety in a luxury hotel setting.

The role requires guest-focused, confident individuals with strong communication and teamwork skills. Benefits include hotel-wide events, discounts on stays, wellness perks and development opportunities