In Room Dining Waiter - Fixed Term Contract

Nobu Hotel London Portman Square; Greater London; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Refer a Friend £1000 scheme

Discounted stays across Nobu

Wellness initiatives

Life Assurance

Cycle to Work

Free meals on duty

Job summary

Nobu Hotel London Portman Square is seeking an in-room dining waiter to create a seamless, memorable room service experience. From placing the order to delivery and collection, you will ensure every detail reflects Nobu’s crafted hospitality with warmth, attentiveness and precision.

This is a fixed term contract for 12 months, with a potential to become permanent. The role is full-time, 40 hours per week, located at London Portman Square in West London.

Qualifications

• Experience in room service or luxury hospitality preferred.
• Strong communication and guest service skills.
• Polished, attentive and proactive approach to service.

Responsibilities

• Provide genuine, friendly service from order to delivery and collection.
• Ensure kitchenware and dishes are spotless and presented well.
• Anticipate guest needs and personalise the in-room dining experience.
• Handle guest feedback with confidence and discretion.
• Coordinate with the kitchen to ensure smooth service.
• Maintain positive and proactive attitude on every shift.
• Represent Nobu values in all guest interactions.

Skills

In-room dining

Luxury hospitality

Communication

Customer service

Job description

Job Ref: NOB2733
Branch: Nobu Hotel London Portman Square
Location: London Portman Square, West London
Salary/Benefits: £27,158, plus up to £6,000 Tronc and Benefits
Contract type: Permanent
Hours: Full Time
Hours per week: 40 hours per week
Posted date: 12/11/2026
Closing date: 12/12/2026

As an In Room Dining Waiter, you will be responsible for creating a seamless and memorable room service experience for our guests. From the moment an order is placed to the delivery and collection of dishes, you will ensure every detail reflects Nobu’s crafted approach to hospitality. With warmth, attentiveness and precision, you will bring the Nobu experience directly to our guests’ rooms.

This is a fixed term contract for 12 months though there is the potential for the role to be made permanent.

You will

• Provide a genuine, friendly and attentive service from order to delivery and collection
• Ensure all kitchenware and dishes are spotless and beautifully presented before reaching the guest
• Anticipate guest needs and create a personalised in room dining experience
• Handle feedback and resolve issues with confidence and discretion
• Communicate effectively with the kitchen team to ensure a smooth and efficient service
• Demonstrate a positive and proactive approach to every shift
• Embody Nobu values of Family, Crafted, Smile and Kokoro in all guest interactions

What We’re Looking For

Ideally you bring at least one year of experience as a waiter or waitress, preferably within luxury hospitality. You are confident, organised and attentive, with excellent communication skills and the ability to deliver a polished and personalised service. Above all, you bring energy, professionalism and a genuine smile that makes each guest feel cared for in the comfort of their own room.

Benefits Of Joining Our Team

• £1000 Refer a Friend Scheme
• Two hotel wide social events each year including our Employee Awards Night
• Discounted overnight stays across Nobu properties worldwide
• Discounted Pilates classes and wellness treatments
• Opportunities to progress within our hotel and the wider Nobu portfolio
• Innovative learning and project opportunities
• Exciting wellness and volunteering initiatives
• Mental Health First Aiders within the team
• Up to 33 holiday days through length of service
• Life Assurance Scheme
• Cycle to Work Scheme
• Discounts on all food and beverage
• Free meals while on duty

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.

Nobu Hotel London Portman Square features 243 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.

We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.

You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.