Premium Corporate Reception & Guest Experience Host

ST James Facilities; Reading; On-site; GBP 12,000 - 16,000; Part time

Job summary

Green Park is seeking a Corporate Receptionist/Guest Experience Host to be the face of the estate. You will greet visitors, manage the reception area, and provide a 6-Star service, ensuring security and smooth operations. The role covers front-of-house duties, postal handling, supplier liaison and occupancy support.

Hours are 08:00–18:00, 20 hours per week, on-site. The ideal candidate will have experience in corporate reception, excellent English communication, and a professional, proactive

Qualifications

• Proven experience in corporate reception, concierge, hotel reception or customer service.
• Experience delivering premium customer service.
• Excellent command of English, both verbal and written.
• Experience using Microsoft Office applications.
• Experience using Visitor Management Systems.
• First aid qualification is a plus.

Responsibilities

• Deliver a warm, professional welcome to every visitor and client.
• Greet visitors and remain visible and approachable throughout the day.
• Provide proactive, personalised service to create a strong first impression.
• Build relationships with occupiers and regular visitors.
• Respond to enquiries confidently and professionally.
• Resolve concerns calmly and escalate when needed.
• Maintain immaculate reception and ensure stocks and displays are up to date.
• Handle post, couriers and deliveries per site procedures.
• Update directories, logs and occupancy records as required.

Skills

Customer service

Verbal communication

Written communication

Telephone manners

Organizational skills

Multitasking

Reliability

Tools

Microsoft Office

Visitor Management Systems

Job description

Green Park is seeking a Corporate Receptionist/Guest Experience Host to be the face of the estate. You will greet visitors, manage the reception area, and provide a 6-Star service, ensuring security and smooth operations. The role covers front-of-house duties, postal handling, supplier liaison and occupancy support.

Hours are 08:00–18:00, 20 hours per week, on-site. The ideal candidate will have experience in corporate reception, excellent English communication, and a professional, proactive