Premium Club Receptionist & Member Concierge

David Lloyd Leisure Ltd; Cheadle; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free family club membership

Food & drinks discount

Swim/tennis/P.T. discounts

Career progression opportunities

Wagestream pay on demand

Benefits suite access

Job summary

David Lloyd Leisure Ltd in the United Kingdom is looking for a friendly Receptionist to greet members and manage queries and bookings face-to-face and over the phone. You’ll help create a premium experience by keeping the reception area clean and presenting it to brand standards.

You will be part of a team that values belonging and personal growth, with opportunities to develop through internal training and programmes. Strong communication and a customer-first attitude are essential.

Qualifications

• Must have a passion for customer service (≤140 chars).
• Strong communication and collaboration skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Welcome members and provide a premium experience by managing queries and bookings face-to-face and by telephone.
• Maintain a clean, tidy reception area presented to brand standards.

Skills

Customer service

Team player

Communication

Job description

David Lloyd Leisure Ltd in the United Kingdom is looking for a friendly Receptionist to greet members and manage queries and bookings face-to-face and over the phone. You’ll help create a premium experience by keeping the reception area clean and presenting it to brand standards.

You will be part of a team that values belonging and personal growth, with opportunities to develop through internal training and programmes. Strong communication and a customer-first attitude are essential.