Premium Cigar Lounge Waiter

Oetker Hotels; Greater London; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Complimentary meals on duty

Cycle to Work scheme

Flu vaccinations

Discounted Chiropodist & massage

50% discount on F&B & Spa

Social events & awards

Job summary

The Lanesborough is a grand luxury hotel in London, featuring The Garden Room as a refined cigar lounge. The Waiter Waitress will deliver outstanding guest service, be knowledgeable about the menus and presentation accompaniments, and tailor recommendations to each guest ensuring a memorable experience.

Working within a professional team, you will communicate effectively with kitchen staff and management, uphold grooming standards, and contribute to a superior guest experience at an iconic

Qualifications

• Previous experience in a similar role is essential.
• Excellent command of the English language; a second language is preferred.
• Immaculate grooming standards are expected.
• Preferably strong knowledge of spirits and cigars.
• Role includes an element of manual handling.

Responsibilities

• Deliver exceptional guest service as part of a professional team.
• Be fully conversant with menus/items and accompaniments.
• Make recommendations to guests and personalise the guest experience.
• Communicate effectively with the Kitchen, Garden Room management and team.

Skills

Experience in similar role

English language fluency

Grooming standards

Knowledge of spirits & cigars

Manual handling awareness

Job description

The Lanesborough is a grand luxury hotel in London, featuring The Garden Room as a refined cigar lounge. The Waiter Waitress will deliver outstanding guest service, be knowledgeable about the menus and presentation accompaniments, and tailor recommendations to each guest ensuring a memorable experience.

Working within a professional team, you will communicate effectively with kitchen staff and management, uphold grooming standards, and contribute to a superior guest experience at an iconic