Premium Care Home Hospitality Assistant

Lambwood Heights; Chigwell; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Free meal

Uniform provided

Enhanced holiday pay

Extra annual leave

Cycle to work

Birthday time off

Sick pay scheme

Refer a Friend

Recognition initiatives

Health plan

Death in service

Long service awards

Job summary

Lambwood Heights is looking for a Hospitality Assistant to join our friendly, luxury‑minded team in Chigwell. You will support mealtimes, keep dining spaces tidy, manage stock and temperature checks, and assist residents with non‑care needs to create a warm, home‑from‑home atmosphere.

The role offers 40 hours per week, days shifts, and paid £13.20 per hour. Previous experience in a similar luxury setting is preferred.

Qualifications

• Previous experience in a similar luxury setting in the UK is preferred.
• 'Can do' attitude and willingness to support residents with high‑quality service.
• Customer facing experience including building working relationships with internal and external stakeholders.

Responsibilities

• Assisting with meal service either in resident rooms or dining rooms.
• To ensure that water/drink jugs are regularly refilled in resident rooms.
• Help set up and clear down tables before and after lunch service.
• Recording and monitoring the temperatures of fridges and dining room service stations to meet compliance standards.
• Maintaining the Bistro to ensure it remains clean, organised and consistently well stocked.
• Attending to residents non‑care related needs including opening/closing curtains, changing TV channels etc.

Skills

Hospitality experience

Customer service

Team player

Job description

Lambwood Heights is looking for a Hospitality Assistant to join our friendly, luxury‑minded team in Chigwell. You will support mealtimes, keep dining spaces tidy, manage stock and temperature checks, and assist residents with non‑care needs to create a warm, home‑from‑home atmosphere.

The role offers 40 hours per week, days shifts, and paid £13.20 per hour. Previous experience in a similar luxury setting is preferred.