Premier Golf Operations Specialist

Brocket Hall Estate; Hatfield; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Pension Plans

Access to golf facilities

Staff discount on leisure membership

Staff discounts on retail and food & 0

Job summary

Brocket Hall Estate in Hatfield, United Kingdom, is seeking dedicated Golf Operations Team Members to join our team at one of the UK's premier golf estates. You will play an integral role in the day-to-day delivery of our golf operation, from welcoming members and guests to supporting retail, bookings and course operations.

As part of Golf Operations, you will help ensure the golf journey is seamless and enjoyable, including assisting with member events, checking-in guests, maintaining shop

Responsibilities

• Manage tee-time reservations, member and visitor bookings, and general golf enquiries
• Deliver a warm, professional welcome to every member and guest, responding promptly to requests and questions
• Operate the golf shop, process transactions, replenish stock and assist with inventory control
• Support the presentation and daily readiness of the golf courses and practice facilities, reporting issues promptly
• Assist with planning and delivering member competitions, tournaments, golf days and events
• Collaborate with Golf Services team to deliver the complete guest journey from arrival to departure
• Provide a professional first-tee experience, confirm tee times and convey course information
• Undertake course marshalling duties, maintain pace, etiquette and course standards
• Support Brocket Hall's golf academy programme including events, coaching sessions and junior activities
• Develop knowledge of Brocket Hall's facilities, memberships and services to provide accurate information
• Participate in training related to golf operations, customer service and product knowledge
• Maintain high standards of cleanliness and presentation across all golf areas and related service areas
• Work with colleagues across Golf Operations, Greenkeeping, F&B and Events to ensure a seamless guest experience

Job description

Brocket Hall Estate in Hatfield, United Kingdom, is seeking dedicated Golf Operations Team Members to join our team at one of the UK's premier golf estates. You will play an integral role in the day-to-day delivery of our golf operation, from welcoming members and guests to supporting retail, bookings and course operations.

As part of Golf Operations, you will help ensure the golf journey is seamless and enjoyable, including assisting with member events, checking-in guests, maintaining shop