Precision Farming Support Assistant

Kemp Recruitment Limited; Essex; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

32 days holiday

Pension

Life assurance

Sick pay

Staff discount

Tyre discount

Flu vaccinations

Job summary

Kemp Recruitment Limited is seeking a Precision Farming Support Assistant to join a well-established team in Essex. The role focuses on supporting customers with telematics and precision farming queries, account setup, and activations.

You will train customers, troubleshoot issues, and keep records up to date, with a mindset for accuracy and customer service. A background in agriculture or tech, plus a UK driving licence, is preferred; hours are Mon-Fri.

Qualifications

• Experience in agriculture or related technical environment preferred.
• Interest in GPS, telematics and Precision Farming technology.
• Full UK driving license required.

Responsibilities

• Assist customers with telematics and precision farming queries.
• Set up and maintain customer accounts and subscriptions.
• Manage correction signals and telematics activations.
• Provide system training and guidance to customers.
• Troubleshoot technical issues and escalate when needed.
• Keep customer records accurate and up to date.

Skills

Customer support

Telematics

GPS technology

Excel

Attention to detail

Communication skills

Organised

Teamwork

Problem-solving

Tools

Microsoft Office

Job description

Precision Farming Support Assistant

Location: Essex

Salary: £32,000

Contract: Permanent, Full Time

Hours: Monday–Friday, 8:00am–5:30pm

We are currently recruiting for a Precision Farming Support Assistant to join a well-established Precision Farming team based in Essex.

This is a great opportunity for someone with an agricultural, technical or customer support background who is interested in developing their career within Precision Farming.

The Role

• Supporting customers with telematics and Precision Farming queries
• Setting up and maintaining customer accounts and subscriptions
• Managing correction signal and telematics activations
• Providing customers with system training and guidance
• Troubleshooting technical issues and escalating where required
• Ensuring customer records and information are accurate and up to date

About You

• Ideally experienced within agriculture, agricultural machinery or a related technical environment
• Interested in GPS, telematics and Precision Farming technology
• Confident communicating with customers by telephone and email
• Highly organised with excellent attention to detail
• Comfortable using Microsoft Office, particularly Excel
• A good problem solver who can use their own initiative
• Friendly, professional and able to work well as part of a team
• Able to manage multiple priorities in a busy environment
• A full UK driving licence holder

Package & Benefits

• Competitive salary, dependent on experience
• 32 days' holiday including bank holidays
• Workplace pension
• Life assurance, Company sick pay scheme
• Country store staff discount
• Car tyre discount
• Flu vaccinations

Additional hours, including weekends, may be required on a rota basis during peak periods such as harvest.