Pre-Sales Team Lead — Heating & Technical Solutions

Carrier Global Corporation; England; On-site; GBP 38,726 - 77,219; Full time

Benefits offered by this job

Competitive total rewards package

Job summary

Carrier Global Corporation in the United Kingdom is looking for a Pre-Sales Manager to lead their team in providing exceptional customer support. In this role, you will manage day-to-day customer service activities, oversee team skills development, and assist in introducing new products into the portfolio.

The ideal candidate will have a background in customer service, team leadership experience, and strong organizational skills. A competitive salary range of £38,726.00 to £77,219.00 is offered, along with a comprehensive rewards package.

Qualifications

• Experience in customer service and/or pre-sales support.
• Previous team leadership or supervisory experience.
• Ability to work with structured processes while maintaining a customer-centric approach.

Responsibilities

• Lead and manage the Pre-Sales team for outstanding customer support.
• Develop apprentices within the team and coordinate training initiatives.
• Manage government schemes, including MCS umbrella and other relevant programmes.

Skills

Customer service experience

Team leadership

Organisational skills

Communication skills

Time management skills

Job description

Carrier Global Corporation in the United Kingdom is looking for a Pre-Sales Manager to lead their team in providing exceptional customer support. In this role, you will manage day-to-day customer service activities, oversee team skills development, and assist in introducing new products into the portfolio.

The ideal candidate will have a background in customer service, team leadership experience, and strong organizational skills. A competitive salary range of £38,726.00 to £77,219.00 is offered, along with a comprehensive rewards package.