Pre-Sales Enterprise Architect

BT Group; Birmingham, Greater London, Manchester; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

15% on target annual bonus

Car Allowance

25 days Holiday

Private Health Care

Market-leading paid carers leave with

Equalized maternity, paternity, and_ad

Discounted EE and BT products, incl.

Market leading Pension scheme – 5% +

Holiday purchase scheme

Job summary

BT Group is seeking a Pre-Sales Enterprise Architect to lead customer technology direction and long-term architecture strategy for complex pursuits in the UK. The role offers locations in Birmingham, London or Manchester and requires three days in the office per week.

You will define target architecture, shape pre-RFP guidance, and ensure scalable, secure architectures aligned to BT strategy and customer outcomes.

Qualifications

• Experience in pre-sales and shaping customer demand.
• Broad tech experience across networks, AI, cloud, contact centers, and voice.
• Excellent stakeholder management skills.

Responsibilities

• Define and owns the target architecture (what the future should look like), roadmap, and cross-domain standards for complex deals.
• Shape customer technology direction pre‑RFP, acting as a trusted advisor to senior stakeholders and influencing demand and deal outcomes.
• Ensure scalable, secure, and commercially viable target architecture, aligning technology choices to customer strategy, customer outcomes and BT architecture strategy.
• Lead architectural risk, trade-offs, and decision management across the deal, ensuring solutions are deliverable, compliant, and sustainable.
• Partner across commercial, solution, and delivery teams to align solutions and commercial direction to architecture intent.
• Act as the senior technical authority, resolving complex challenges and guiding architecture decisions throughout the pursuit.
• Drive innovation, lead continuous improvement and enable capability uplift to strengthen the complex value proposition and evolving architecture practices.
• Assess profitability, cost-to-serve and architectural risk for specific deals.
• Enable value-led propositions by aligning technology choices to customer business case.
• Inform investment decisions for innovation/new services, balancing risk, ROI and scalability.
• Build, maintain, and deepen trusted‑advisor relationships with customer stakeholders up to C‑suite level, providing clear, honest challenge where appropriate, influencing strategic direction, shaping demand, and driving sustainable financial growth.
• Work in a highly connected way with internal teams and strategic partners to design and demonstrate complex solutions, confidently addressing the most challenging technical, commercial, and operational questions, and resolving issues.

Skills

Pre-sales experience

Networks

AI

Cloud

Contact centers

Voice technologies

Stakeholder management

Job description

Job Title: Pre-Sales Enterprise Architect

Req ID: 61323

Job Function: Architecture Solution and Design

Posting Start Date: 08/10/2026

Posting End Date: 18/10/2026

Division: UK Business

Job Location: GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham, GBR-Manchester-New Bailey

Advertised Salary: Competitive + Market Leading Benefits

This role requires 3 days a week in the office, please only apply if you are happy with this.

About the role

The Enterprise Architect leads the customer technology direction and long‑term architecture strategy for complex pursuits, shaping demand early and defining the target state that underpins the deal.

Ensures target state architecture is aligned to customer needs and BT strategy. Unlocks long‑term value for both the customer and BT by ensuring target architecture is scalable, secure, and commercially viable.

The Enterprise Architect is the customers Trusted Advisor and as such an integral part of customer’s matrix leadership team, creating value through the exploitation of technology across complex multiple platforms and/or technology areas.

What you’ll be doing

• Define and owns the target architecture (“what the future should look like”), roadmap, and cross-domain standards for complex deals
• Shape customer technology direction pre‑RFP, acting as a trusted advisor to senior stakeholders and influencing demand and deal outcomes
• Ensure scalable, secure, and commercially viable target architecture, aligning technology choices to customer strategy, customer outcomes and BT architecture strategy
• Lead architectural risk, trade-offs, and decision management across the deal, ensuring solutions are deliverable, compliant, and sustainable
• Partner across commercial, solution, and delivery teams to align solutions and commercial direction to architecture intent
• Act as the senior technical authority, resolving complex challenges and guiding architecture decisions throughout the pursuit
• Drive innovation, lead continuous improvement and enable capability uplift to strengthen the complex value proposition and evolving architecture practices
• Assess profitability, cost-to-serve and architectural risk for specific deals
• Enable value-led propositions by aligning technology choices to customer business case
• Inform investment decisions for innovation/new services, balancing risk, ROI and scalability
• Build, maintain, and deepen trusted‑advisor relationships with customer stakeholders up to C‑suite level, providing clear, honest challenge where appropriate, influencing strategic direction, shaping demand, and driving sustainable financial growth
• Work in a highly connected way with internal teams and strategic partners to design and demonstrate complex solutions, confidently addressing the most challenging technical, commercial, and operational questions, and resolving issues

Essential Skills / Experience

• Proven experience of Pre-sales.
• Broad experience across technologies, with a view across areas such as networks, AI, cloud, contact centers, and voice.
• Excellent stakeholder management skills.

Desirable Skills / Experience

• TOGAF certified, or equivalent enterprise architecture qualification.
• Experience leading and influencing enterprise architecture strategy within large, complex organisations.
• Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Experience developing business cases and building compelling cases for investment and organisational change.
• Strong commercial and business acumen, including understanding of business strategy, KPIs, organisational performance and financial drivers.
• Experience working within a large telecommunications, technology or managed services environment.
• Knowledge of BT's technology portfolio and strategic architecture frameworks.
• Experience collaborating across multiple architecture disciplines to drive enterprise-wide transformation initiatives.
• Understanding of emerging technology trends and their application within complex customer environments.
• Experience working with external partners, vendors and strategic alliances to deliver customer outcomes.

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:

• 15% on target annual bonus
• Car Allowance
• 25 days Holiday
• Private Health Care
• Market-leading paid carers leave with up to 2 weeks off
• Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UK We’re a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.