Pre-Sales Engineering Manager (Retail & Cpg)

Databricks; England; Hybrid; GBP 100,000 - 140,000; Full time

Job summary

Databricks is seeking a Manager, Field Engineering (Data and AI) to lead a UK&I Pre-Sales Solutions Architect team focused on Retail and Consumer Packaged Goods accounts. You will drive strategic engagement, coach new sales and pre-sales colleagues, and partner with Sales to accelerate platform adoption.

You will report to the Director, Field Engineering and shape GTM approaches, balancing revenue growth with a strong customer-obsessed culture. Hybrid work model in the UK&I.

Qualifications

• AI native builder mindset
• Experience in a pre-sales leader role - developing, managing and building a team of Big Data, AI, or Cloud professionals.
• Experience in a customer-facing role across the Retail and CPG sectors in the UK and Ireland.
• Experience in developing go-to-market (GTM) strategies
• Experience in complex strategic accounts
• Experience scaling and mentoring field and technical teams
• Knowledgeable in data-driven decisions, AI, and Cloud software models
• Great at instituting processes for technical field members to improve efficiency

Responsibilities

• Manage hiring, onboarding and building your Pre-Sales Solutions Architect team
• Where required, rapidly scale the designated team without sacrificing quality
• Lead by example by using AI to improve day-to-day workflows to scale the team output
• Build a collaborative culture within a rapid-growth team
• Support an increase in consumption revenue through Solutions Architect involvement in sales cycles
• Promote a solution and value-based selling field-engineering organisation
• Demonstrate understanding of business needs and revenue potential for accounts in the region
• Build Databricks' brand in UK&I in partnership with Marketing and Sales
• Engage directly with key customer stakeholders to speed up projects and decisions
• Inspire customers as processes evolve to support growth

Skills

Pre-sales leadership

Big data / AI / Cloud

Retail & CPG UK&I experience

GTM strategy development

AI-native builder mindset

Customer-facing experience

Mentoring teams

Job description

(FEQ427R369)

As a Manager, Field Engineering (Data and AI), you will lead a team of pre-sales Solutions Architects focusing on complex, strategic accounts, helping to lead our UK&I expansion with a specific focus on the Retail and Consumer Packaged Goods sectors. Your experience partnering with sales organisations will help to drive accelerated adoption of the platform in customers, demonstrated by revenue growth, while coaching new sales and pre-sales team members to work together. You will guide your team and be involved with opportunities to enhance your team's effectiveness. You must be a skilled communicator with experience addressing complex, business value-focused solutions; supporting complex sales cycles; and building relationships with key stakeholders in large corporations.

You will report to the Director, Field Engineering.

The impact you will have:

• Manage hiring, onboarding and building your Pre-Sales Solutions Architect team
• Where required, rapidly scale the designated team without sacrificing quality
• Comfortable leading by example by using AI to improve day-to-day workflows to scale the team output
• Build a collaborative culture within a rapid-growth team. To embody and promote Databricks' customer-obsessed, teamwork and diverse culture
• Support an increase in consumption revenue through the investment of Solutions Architect involvement in sales cycles
• Promote a solution and value-based selling field-engineering organisation
• Display an understanding of business needs and revenue potential for accounts in the assigned region
• Build Databricks' brand in UK&I in partnership with the Marketing and Sales team
• Lead from the front by engaging directly with key customer stakeholders to ensure and speed up customer projects and technical implementation decisions
• Help Databricks continue to expand by inspiring our customers as we evolve our processes to support our business and technical growth
  

What we look for:

• Have AI native builder mentality by using AI to enhance your own productivity and that of your team
• Experience in a pre-sales leader role - developing, managing and building a team of successful Big Data, AI, or Cloud professionals.
• Experience in a customer-facing role across the Retail and CPG sectors in the UK and Ireland
• Experience in developing go-to-market (GTM) strategies
• Experience in complex strategic accounts
• Have experience scaling and mentoring field and technical teams
• Knowledgeable in and passionate about data-driven decisions, AI, and Cloud software models
• Great at instituting processes for technical field members to improve efficiency

#LI-hybrid