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Heidelberg Materials UK

Syston

On-site

GBP 26,000 - 32,000

Full time

39 hours ago

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Benefits offered by this job

Armed Forces Covenant (Silver)

Disability Confident Committed

5% Club (Platinum)

Mates in Mind

Clear Assured (Foundation)

MPQC

STEM Ambassador

Bonus incentives

Generous Pension Schemes

Life Assurance

27 days holiday

Agile working

Flexible working

Holiday purchase

Sabbatical

Maternity / Paternity / Parental Leave

Neonatal support

IVF / Menopause support

Job summary

Heidelberg Materials UK in the quarry sector is seeking a customer-focused role to meet business requirements cost-effectively while delivering high service levels for enquiries, quotes, orders and deliveries.

The role requires clear communication, planning experience, knowledge of SAP and Syncrotess, and a willingness to develop through CPD; the organization offers a strong benefits package and a supportive working environment.

Qualifications

Good level of commitment to customer service and satisfaction.
Excellent communication skills.
Allocator cycle knowledge and understanding.
Previous planning experience.
Knowledge of construction industry and products.
Knowledge of local and national geography.

Responsibilities

Meet customers’ and business requirements in a cost effective, professional and timely manner with strong customer service.
Provide customers with quality service for all sales enquiries, quotations, orders and deliveries.
Ensure compliance with Health and Safety Policy and risk assessments.
Liaise with colleagues, unit managers, suppliers and contractors for smooth plant operations.
Supervise quarry activities and monitor efficient use of labour, plant and materials.
Pursue CPD and training as determined by Heidelberg Materials.

Skills

Customer service

Communication

Allocator cycle knowledge

Planning

Geography knowledge

Industry knowledge

Education

GCSE Maths & English (Grade C)

Tools

SAP

Syncrotess

MS Office

Job description

Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK.

We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency and individual achievement.

At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.

Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK.

We are committed to building a more sustainable future and recognise that a diverse workforce is key to our growth and development. We aim to foster a culture that values openness, transparency and individual achievement.

Purpose of the role

To meet all customers’ and business requirements in the most cost effective, professional, and timely manner whilst achieving a high level of customer service. To provide customers with a quality service for all sales enquiries, quotations, orders, deliveries, and associated administration in the most cost-effective way for Heidelberg Materials Quarry Products.

Key accountability

To ensure that the company Health and Safety Policy, Local Managers Rules and all Risk Assessments and Method Statements relating to work or works under your control are complied with.
To liaise closely with work colleagues, Unit Manager, Suppliers and Contractors to ensure the smooth and efficient running and programming of the plant for the production of aggregates.
To provide continuous supervision of quarry activities, to ensure the efficient and cost-effective utilisation of labour, plant, and material resources.
To continue you own progress by means of CPD (Continuous Professional Development) and by attending training courses and seminars as determined by Heidelberg Materials.

Job Requirements

Good level of commitment to customer service and satisfaction
Excellent communication skills
Allocator cycle knowledge and understanding
Previous planning experience

Knowledge of construction industry and products
Knowledge of local and national geography.

Experience

Experience – 1 year customer sales/service/operations/transport role

Education/Qualification

Minimum of a Grade C at GCSE in Maths and English
Excellent knowledge of SAP, Syncrotess systems and standard office packages
Good communication and analytical skills with the ability to negotiate at all levels
Will also ideally have experience of working within a large company environment and achieving targets

What’s On Offer

Salary: £29,000pa

Employer of choice: Armed Forces Covenant (Silver) / Disability Confident Committed / 5% Club (Platinum) / Mates in Mind / Clear Assured (Foundation) / The Mineral Products and Qualification Council (MPQC) / STEM Ambassador
Compensation Package: Bonus incentives / Generous Pension Schemes / Life Assurance. £29.000 per annum
Work Life Balance: 27 days holiday (excluding bank holidays) / Agile working / Flexible working / Holiday purchase / Sabbatical
Family Friendly: Enhanced policies such as Maternity / Paternity / Parental Leave / Neonatal / Adoption/IVF/Menopause
Social Value: paid Volunteering Day every year / Communities (LGBTQ+, Network of Woman, Woman in Science and Engineering (STEM), Armed Forces)
Wellbeing: Employee Assistance Programme (EAP) / Mental Health First Aiders / Cycle to Work / Employee Benefits portal including Gym discount / Free eye tests / Discounted Private Medical cover

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