Pre litigation Claims Handler

Gerrard White; London; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading company in the legal sector is seeking a Pre-Litigation Claims Handler to join their team. This role involves negotiating settlements, reviewing claims, and onboarding clients. The ideal candidate will have a strong background in credit hire and excellent communication skills, with opportunities for professional growth and a competitive salary.

Benefits

Health Assured Employee Assistance Programme (EAP)

Private Medical Insurance

25 days of holiday plus Bank Holidays

Life Assurance (x4 salary)

Pension

Monthly McDonalds breakfast

Company Events

Qualifications

• Previous experience in credit hire is essential.
• In-depth knowledge of the ABI GTA and credit hire case law.
• Strong background in RTA claims.

Responsibilities

• Negotiate with third parties for settlement outcomes.
• Assess prospects of success for credit hire claims.
• Manage own caseload and conduct case reviews.

Skills

Negotiation

Communication

Organisational skills

Analytical skills

Detail-oriented

Tools

Microsoft Office

Job description

Job Title: Pre-Litigation Claims Handler
Location: Uxbridge
Salary: £26,500-£30,000 *Experience dependent
Job Type: Full-Time Permanent
Start Date: ASAP

About the Role:

We are currently seeking a dedicated and proactive Pre-Litigation Claims Handler to join our growing pre-litigation team. In this vital role, you will be responsible for reviewing aged debt, negotiating settlements, and identifying claims suitable for litigation. You will also play a key part in onboarding clients and instructing panel solicitors where appropriate.

This is a fantastic opportunity for a confident negotiator with solid credit hire experience who thrives in a fast-paced legal environment and is committed to delivering excellent results.

Key Responsibilities:

• Proactively negotiate with third parties to secure successful settlement outcomes
• Apply the ABI GTA, relevant case law, and credit hire principles to resolve cases effectively
• Assess prospects of success for credit hire, storage, and recovery claims, including liability disputes
• Analyse and interpret Basic Hire Rate (BHR) reports
• Manage your own caseload efficiently and maintain strong organisational discipline
• Initiate outbound calls to insurers to discuss cases and agree on settlements
• Conduct thorough case reviews prior to escalation for litigation
• Evaluate impecuniosity and assess supporting evidence
• Provide excellent client care to gather necessary information and onboard clients for litigation

Essential Skills and Experience:

• Previous experience in credit hire is essential
• In-depth knowledge of the ABI GTA and credit hire case law
• Strong background in RTA claims, with the ability to assess liability and indemnity issues
• Familiarity with the MIB and related agreements
• Confident telephone manner and excellent negotiation skills
• Organised and detail-oriented with the ability to prioritise a busy caseload
• Exceptional verbal and written communication skills
• Proficiency in Microsoft Office (Word, Excel, Outlook) and case management systems
• Numerate, with the ability to interpret and negotiate hire invoices
• Collaborative team player with a positive, solution-focused attitude

Why Join Us?

• Dynamic and supportive team environment
• Opportunities for professional growth and development
• Competitive salary and benefits package
• Chance to make a real impact in a key area of the business
• Fantastic Salary between £26,500-£30,000 *Experience dependent
• Monday-Friday only 9am- 5pm
• Hybrid working model.
• Free parking on site
• Health Assured Employee Assistance Programme (EAP)
• Private Medical Insurance
• 25 days of holiday plus Bank Holidays
• Life Assurance (x4 salary)
• Pension
• Monthly McDonalds breakfast
• Company Events

Ready to apply?
If you have the experience, drive, and skill set we’re looking for, we’d love to hear from you. Please submit your CV today!