Pre-assessment Administrator

University Hospitals Dorset NHS Foundation Trust; Poole; Presencial; GBP 21.000 - 25.000; Jornada completa

Descripción de la vacante

University Hospitals Dorset NHS Foundation Trust is seeking an administrator for the Pre-Operative Assessment Department in Poole. The role involves welcoming patients, handling enquiries, preparing clinic notes and coordinating schedules for cardiopulmonary exercise testing with anaesthetists.

It requires accurate multitasking, strong audio typing, and clear communication within a multidisciplinary team. The department emphasises a close, supportive team across Poole Hospital and other sites,

Formación

• Proficient in audio typing.
• Ability to multi-task accurately.
• High level of communication to interact with the multidisciplinary team.

Responsabilidades

• Welcoming patients to department and distributing relevant documentation to complete.
• Answering phone queries from patients and other departments.
• Preparing notes for clinics.
• Organising and booking patients into Cardiopulmonary exercise test clinic run by anaesthetists.
• Completing audio typing from anaesthetists in this clinic.
• Tracking notes.
• Booking and organising anaesthetic note clinics.

Conocimientos

Audio typing

Multitasking

Communication

Phone handling

Descripción del empleo

The post involves administrator responsibility in the pre operative assessment department, where we screening and assessment of a diverse group of patients undergoing a wide range of elective surgical and orthopaedic procedures. The role requires a structured approach & ability to multi task accurately. It is expected that the candidate for this post will be proficient in audio touch typing, and be efficient & organised in their approach. The candidate must have a high level of communication skills to facilitate interaction with the multidisciplinary team. We pride ourselves on being a close and supportive team which consists of Anaesthetists, a Clinical Lead Nurse, Specialist nurses, Staff nurses, health care assistants and administrative staff, who would provide the successful candidate with the support required to become an integral member of our close team Poole Hospital is part of University Hospitals Dorset NHS Foundation Trust since our merger with Bournemouth Hospital. It has been an exciting time for our department as we develop our digital pre-assessment service, changing and shaping the way the department runs to improve patient care. Base Location: Across both sites Interview Date: TBC

• Welcoming patients to department & giving out relevant documentation for patient to complete.
• Answering phone queries from patients and other departments.
• Preparing notes for clinics.
• Organising and booking patients into Cardiopulmonary exercise test clinic run by anaesthetists.
• Completing audio typing from anaesthetists from this clinic.
• Tracking notes.
• Booking and organising anaesthetic note clinics

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues. UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview. There is a planned move for thisserviceanticipated during winter 2025, when thisrole and base of work will relocate to Poolesite. Upon relocation of the role/service, excess mileage allowance / reimbursement will not apply, and any travel between the postholder's home and work base will be classified as a commute. Any other changes unrelated to this, will be handled in line with Trust/National terms and conditions.