Pre-Assessment Administrative Team Leader

Aneurin Bevan University Health Board; Newport; On-site; GBP 24,000 - 30,000; Full time

Job summary

Aneurin Bevan University Health Board is seeking a candidate to manage the Central PAC Pre-Assessment waiting lists within the PACCT service team. This role requires strong communication and organizational skills, alongside experience in managing waiting lists. The successful applicant will collaborate with various teams to ensure service objectives are met and will benefit from a supportive work environment with opportunities for professional development.

Benefits

Flexible working

Paid mandatory training

Excellent in-house programmes

Opportunities for recognized qualifications

Professional career pathways

Qualifications

• Experience of managing waiting lists and booking.
• Computer literate with standard keyboard skills.
• Knowledge of administration processes.

Responsibilities

• Manage the Central PAC Pre-Assessment waiting lists.
• Work closely with surgical, nursing, and managerial teams.
• Lead modernization of systems to improve service delivery.

Skills

Communication

Planning

Organisational skills

Influencing

Education

NVQ Level 4/Diploma level or equivalent

Tools

Ormis

Patient Administration System

Job description

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, and any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments needed. Please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01497 745805 option 3.

If you are successful at interview for this post, you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore, we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board supports flexible working.

Please be advised that there is a temporary top-up for Bands 2 and 3 to reflect the incorporation of the top-up to the living wage of £12.60 per hour - £24,638 per annum.

This temporary top-up will be in place until the annual pay uplift for 2025/26 is confirmed.

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.

Job Overview

An exciting opportunity has arisen to join the Pain, Anaesthetics, Critical Care and Theatres (PACCT) service team. The successful candidate will be responsible for managing the Central PAC Pre-Assessment waiting lists and will be expected to work closely with surgical, nursing and managerial teams.

Main duties of the job

The role is pivotal in ensuring that the service meets agreed objectives and challenging targets. You will work closely with the Nursing teams, the PACCT Management Team and anaesthetic consultants. Supported by the Scheduled Activity Support Manager.

Take a lead role in the modernisation of systems required to continually improve service delivery in this area. The ideal applicant will engage with a wide range of stakeholders and will be required to work flexibly within the wider multi-disciplinary team.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications, and professional career pathways including management development programmes. We promote flexible working, support a healthy work-life balance, provide occupational health support, and are developing a Wellbeing Centre of Excellence to support staff at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high-quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Experience

Essential criteria

• Experience of managing waiting lists, booking, and RTT targets
• Experience of Ormis
• Ability to manage difficult situations under pressure.

Desirable criteria

• Supervisory experience
• Knowledge of Patient Administration System
• Knowledge of Health Records systems

Qualifications And/or Knowledge

Essential criteria

• Educated to NVQ Level 4/Diploma level or equivalent demonstrable knowledge and experience
• Computer Literate / Standard keyboard skills
• Knowledge of administration processes

Desirable criteria

• ECDL qualification (European Computer Driving Licence) or evidence of similar skill.

Skills

Essential criteria

• Excellent communication skills
• Ability to work effectively with managers & clinicians
• Ability to influence and persuade others
• Effective planning, prioritising & organisational skills

Desirable criteria

• Experience in supervisory/coordinator role