Team Leader (Heathfield Apartments)

Ivolve Group; Swansea; On-site; GBP 28,000; Full time

Job summary

A leading company in the care sector is seeking a Team Leader to manage a supported living home for adults with complex needs in Swansea. The ideal candidate will possess a QCF Level 3 qualification in Health and Social Care and demonstrate strong managerial skills. Responsibilities include supervising care standards, managing staff, and ensuring compliance with regulations. An exciting opportunity to join a recognized employer with a commitment to high-quality service.

Benefits

5.6 weeks annual leave

Flexible working hours

Pension

Specialist skills training

Employee Assistance Programme

Colleague Lotto

Recognition with prizes

Expense reimbursements for travel

Qualifications

• Experience working with adults with learning difficulties or complex needs.
• Proven managerial experience in a care environment.
• Candidates must hold a UK driving license.

Responsibilities

• Support the Registered Manager in day-to-day running of the home.
• Supervise high standards of care and manage staff performance.
• Deliver hands-on personal care and conduct pre-admission assessments.

Skills

Leadership

Compassion

Communication

Problem Solving

Education

QCF Level 3 in Health and Social Care

QCF Level 5 in Health and Social Care

Job description

Location: Heathfield Apartments, Swansea SA1 6HD

Shifts:Full time hours available 37.5 hours

Pay Rate:£27, 540 per annum

Sponsorship:This service does not provide support for visa sponsorship

Your new role at Ivolve is calling you!

Do you have a Health and Social Care Level 3 qualification and are looking for a new challenge? Heathfield Apartmentsare excited to advertise for a TeamLeaderat our supported living home in Swansea. Ivolveprovide high quality services for people aged 18 years + who have complex needs associated with mental illness, learning disabilities, challenging behaviour, dementia and long term conditions such as Huntington's disease.This is an exciting time to join our fantastic team, so if you have the desire to succeed and you are patient, kind and compassionate - what are you waiting for!

The Role

As the House Lead you will support the Registered Manager in the day to day running of the home.

You will be responsible for:

• Supervising the delivery of high standards of care
• Undertaking and overseeing the supervision of Staff with assistance from key staff
• Overseeing the day-to-day running of the home and guiding the team through any issues that running a home may bring whilst also dealing with external agencies who interact with the Homes
• Checking the performance of the care teams and stepping in to teach, coach and guide where necessary
• Complying with all regulatory and legislative requirements at all times
• Maintaining clinical standards, auditing care plans and medication documentation with the assistance of the Senior Nursing Team
• Supporting with recruitment, staff training and development
• Managing staffing levels
• Delivering hands on personal care in a teaching and training role
• Carrying out pre-admission assessments
• Liaising with MDT

Requirements

• Experience working with adults with learning difficulties, complex needs or challenging behaviour.

• Proven managerial experience in a similar care environment.

• The ability to motivate your team, as well as yourself, and be able to demonstrate your enthusiasm for the job.

• Candidates must be reliable and professional and be able to demonstrate patience, kindness, compassion and have a true desire to learn and develop.

• QCF level 3 in Health and Social Care is essential to this role. QCF level 5 is desirable, however full training and support will be provided to support the successful candidate to obtain this qualification if they do not already hold it.

• You must hold a UK driving license

• We require full flexibility to support when needed

Why choose us

We are here to support people who live with us, people choose us because of the experiences we create. We build and nourish relationships with the people we care for and support, their families and friends and health and social care professionals. We take pride and pleasure in helping others, provide high-quality services. We're very proud to be recognised as one of the best organisations to work in by‘The Sunday Times Best Places to Work 2025’.

How we support you

• We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 5.6 weeks annual leave, flexible working hours and pension.
• You can work part-time, or full-time with flexible options.
• A learning journey that grows with you to reach Care worker standards.
• Specialist skills training, apprenticeships, and nationally recognised qualifications.
• Recognition with cash prize lotto, scratch cards and Heroes.
• Discounts include supermarkets, flash sales and more
• Salary Finance for lower-cost loans and to save for special occasions
• 45p per mile if you need to travel
• Free confidential Employee Assistance programme

Industry-leading recognition

• Colleague Lotto – Giving everyone the opportunity to win great cash prizes.
• Additional Day’s Leave for your Birthday
• Prize winning scratch cards - aligned with values in action!
• We recognise our colleagues who go above and beyond – our ‘Heroes’ are nominated by colleagues for quarterly and annual awards.
• Loyalty Scheme recognising colleagues at work anniversaries.

Financial wellbeing

• Discounts include high street, supermarkets, flash sales, gym memberships and more.
• Blue Light discount programme – funded by us.
• Salary Finance scheme for lower cost loans and to save for special occasions or rainy days.
• Government mileage rates if you need to travel

Emotional wellbeing

• Free wellbeing App
• Practical advice covering things like consumer rights, anxiety, childcare and more

Social wellbeing

• Award-winning App for news and info
• Internal social media & Team Communities

What is next?

Want to find out how your life and the lives of others can flourish? Click apply, attach your CV and we will be in touch to arrange an interview.

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