Pre-Access Representative I

Rutland Regional Medical Center; Oakham; On-site; GBP 20,000 - 30,000; Full time

Job summary

Rutland Regional Medical Center is seeking a Pre-Access Representative to support referral, prior authorization, scheduling, and pre-registration for outpatient and inpatient services, ensuring efficient use of hospital resources and accurate insurance benefits.

Responsibilities include notifying patients of visit information, coordinating appointments, and maintaining strong medical terminology knowledge and customer service.

Qualifications

• Knowledge of Medical Terminology.
• Excellent verbal and written communication skills.
• Excellent customer service skills.
• Strong attention to detail.
• Ability to work with minimal supervision.
• Proficient with Excel, Word and Outlook.
• Basic computer skills.

Responsibilities

• Support Pre-Access functions: referral/prior authorization process, scheduling patients for elective and urgent appointments, and pre-registering patients.
• Notify patients of pertinent visit information such as patient preps and check-in times.
• Focus on patient needs, efficient use of hospital resources, and optimization of insurance benefits.

Skills

Medical terminology

Verbal and written communication

Customer service

Attention to detail

Ability to work with minimal supervisi

Excel

Word

Outlook

Basic computer skills

Education

High School diploma or equivalent

Tools

Excel

Word

Outlook

Job description

The Pre-Access Representative is responsible for supporting one or more traditional Pre-Access functions in accordance with RRHS policies and procedures. Functional areas include: the referral/prior authorization process, scheduling patients for elective and urgent appointments and pre-registering patients by collecting patient demographic and insurances information for both outpatient and inpatient services. The Pre-Access Representative will notify patients of pertinent visit information such as patient preps, check-in times, etc. Focus will be on patient needs, efficient use of hospital resources, and the optimization of insurance benefits for the patient and the organization.

Minimum Education

• High School diploma or equivalent.

Minimum Work Experience

• 1 year prior registration/scheduling/prior authorization experience.

Required Skills, Knowledge, And Abilities

• Demonstrated strong knowledge of Medical Terminology.
• Excellent verbal and written communication skills.
• Excellent customer service skills.
• Strong attention to detail.
• Ability to work with minimal supervision.
• Moderate knowledge in Excel, Word and Outlook.
• Demonstrated moderate knowledge of Basic Computer Skills.

Pay Range: $19.97 - $29.09