Practice Support Executive (12-month FTC)

NRF United Kingdom; Greater London; On-site; GBP 19,000 - 26,000; Part time

Job summary

Norton Rose Fulbright is seeking a part-time Practice Support Executive (21 hours per week) in London to provide high-level support to partners and the associate team. You will manage diaries, handle billing queries, and support matter openings end to end, including engagement letters, while acting as a client-facing contact.

The role requires calm, proactive handling of multiple priorities and collaboration with BD on campaigns and client initiatives; prior professional services experience is

Qualifications

• Organised, proactive and solutions-focused.
• Comfortable with senior stakeholders and clients.
• Strong judgement and attention to detail with complex information.
• Calm and resilient in a fast-paced environment.
• Adapt communication style and collaborate with others.
• Experience in a professional services environment, with exposure to matter management and billing.

Responsibilities

• Managing busy diaries with constantly changing priorities
• Handling expenses, billing and disbursement queries
• Managing matter openings end to end, including conflict checks and engagement letters
• Acting as a confident, client-facing point of contact
• Working closely with BD, supporting marketing campaigns and client initiatives
• Producing and amending documents as needed

Skills

Organised

Stakeholder management

Attention to detail

Resilience

Communication adaptability

Billing awareness

Job description

Practice Group / Department: Practice Support - London Job Description

Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We provide a full scope of legal services to the world’s preeminent corporations and financial institutions. Our vision is to be a world class business, profitable, ambitious, cooperative and considerate, supporting our clients and people through our global business principles of Quality, Unity and Integrity. With over 7,000 employees worldwide, our culture is the thread that connects us. Our strategy and culture are closed connected – defined by shared ambition, global collaboration and a one-team mindset. We believe pioneering work happens when people are empowered to think beyond boundaries, explore new opportunities and grow through diverse experiences. Alongside the right skills and experience, we are looking for people who are innovative, commercially minded, and motivated by the impact of the work they do – ready to share in our ambition and help shape what comes next. Because while individuals can do well, together we achieve something extraordinary.

We are looking for an experienced and proactive Practice Support Executive (PSE) to support the CTFS team. This is a part‑time role (21 hours per week) on a 12‑month fixed‑term contract. This role will provide high‑level, hands‑on support to partners and the associate team, working closely with clients, Business Development and wider support functions. The successful candidate will support 1 Partner in the team, and will be a confident individual who enjoys managing competing priorities, takes ownership, and can work at pace with minimal escalation.

Key Responsibilities

• Managing busy diaries with constantly changing priorities
• Handling expenses, billing and disbursement queries
• Managing matter openings end to end, including conflict checks and engagement letters
• Acting as a confident, client‑facing point of contact
• Working closely with BD, supporting marketing campaigns and client initiatives
• Producing and amending documents as needed

Skills and Experience Required

• Organised, proactive and solutions‑focused
• Comfortable working with senior stakeholders and clients
• Strong judgement and attention to detail, especially with complex information
• Calm and resilient in a fast‑paced environment
• Able to adapt communication style and work collaboratively with others
• Experience in a professional services environment, with exposure to matter management and billing

Why this role?

You’ll step into a key, trusted support role within a collaborative team, with ownership, visibility and variety. It’s ideal for someone who enjoys being relied on, thinking ahead, and making a tangible difference day to day.

#LI-JC1 #LI-Hybrid

Diversity, Equity and Inclusion

To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people’s health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.

Norton Rose Fulbright provides a full scope of legal services to the world’s preeminent corporations and financial institutions. The global law firm has more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. With its global business principles of quality, unity and integrity, Norton Rose Fulbright is recognized for its client service in key industries, including financial institutions; energy, infrastructure and resources; technology; transport; life sciences and healthcare; and consumer markets.