This part-time pharmacy technician post sits within Brookside Group Practice, which serves about 31,000 patients across four surgeries and a primary care network. The work centres on reconciling medicines for patients whose care returns to primary care after discharge, and on handling specialist prescribing requests against the local formulary. The post also covers medication queries by phone and developing repeat prescribing and high-risk medicine systems across the network, all within 20 hours a week. Registration with the GPhC is required.
What the job involves
- Reconcile medicines for patients whose care transfers back to primary care, liaising with patients and providers so they receive appropriate medication on discharge
- Proactively engage with transferred patients to reduce potential readmission, identifying and rectifying unexplained variation
- Provide telephone support to patients with medication queries
- Manage specialist requests to prescribe in line with the Berkshire West formulary and locally agreed guidelines
- Develop safe, effective and efficient repeat prescribing systems at scale across the PCN
- Develop and implement systems for continuous supply of medication to high-risk patients and safe management of high-risk medicines
- Develop and implement medicine changes in line with MHRA alerts, product withdrawals and other local or national guidance
- Update patient medication records from incoming clinical correspondence
- Provide feedback and seek pharmacist advice where there are clinical concerns about a patient's ability to safely manage their medicines
- Refer patients to community pharmacists for support with using their medicines
- Advise GPs, staff and patients on prescribing changes to improve safety, quality and cost effectiveness
- Respond to medication queries from patients and staff professionally, referring to the appropriate clinician under protocols
Qualifications
- BTEC or NVQ level 3 in pharmaceutical sciences or equivalent
- Good standard of education with excellent literacy and numeracy
- Evidence of continuing professional development (CPD)
Registration & licences
- Professional registration with the GPhC
Experience
- Working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
Skills & knowledge
- Excellent verbal and written communication with patients, carers and clinicians, including alternative communication methods
- Strong IT skills
- Prioritising, delegating and meeting deadlines with effective time management
- Attention to detail, identifying errors quickly and easily
- Understanding of data protection and confidentiality
Other
- Analytical thinking to anticipate obstacles and draw logical solutions to problems
- Ability to analyse and interpret prescribing data
- Adaptability and ability to cope with uncertainty and change
- Motivated, proactive and conscientious, using initiative and judgement
- Works independently and collaborates well in a team
- Solution-focused, forward-thinking and able to work under pressure
Nice to have
What’s offered
- Opportunities for clinical leadership and development
- Support for individual development