Practice Manager - Town Gate Practice

GP Practice; Chepstow; On-site; GBP 45,000 - 60,000; Full time

Job summary

A local healthcare provider in Chepstow is seeking a General Practice Manager to oversee day-to-day operations and ensure delivery of high-quality patient services. The successful candidate will lead administrative and clinical support teams while managing HR processes and maintaining compliance with NHS regulations. This role offers an opportunity for an experienced manager passionate about community health in a friendly, forward-thinking environment.

Qualifications

• Experience in managing healthcare operations.
• Strong leadership and team management skills.
• Knowledge of NHS regulations and compliance.

Responsibilities

• Lead and support administrative and clinical support teams.
• Oversee practice operations, ensuring safe, efficient and patient-centred services.
• Manage HR processes including recruitment, rotas, performance and wellbeing.

Job description

The General Practice Manager is responsible for the overall day‑day management, strategic development, and operational effectiveness of a semi‑rural GP practice in Wales. The role ensures the delivery of high‑quality, patient‑centred services while maintaining compliance with NHS Wales requirements, contractual obligations, and statutory regulations. Particular emphasis is placed on managing limited rural resources, supporting access for dispersed populations, and working collaboratively with local health and community partners.

The Practice Manager will work closely with the GP partners and the wider multidisciplinary team to ensure the smooth and efficient running of the practice. You will oversee day‑to‑day operations, manage staffing and HR processes, support financial planning, maintain compliance, and help drive service improvement.

Main duties of the job

• Lead and support administrative and clinical support teams
• Oversee practice operations, ensuring safe, efficient and patient‑centred services
• Manage HR processes including recruitment, rotas, performance and wellbeing
• Ensure compliance with regulatory standards and contractual requirements
• Manage budgets, financial planning and reporting
• Optimise practice systems, workflows and digital tools
• Facilitate effective communication between partners, staff and external organisations
• Contribute to strategic planning and the development of new services

We are a friendly, forward‑thinking semi‑rural GP practice in Wales, seeking an enthusiastic and highly organised Practice Manager to lead our operational, financial and administrative functions. This is an excellent opportunity for an experienced manager who thrives in a community‑focused environment and is committed to delivering high‑quality patient care.