Practice Manager - Optical Clinic Lead & Growth

Bayfields Opticians and Audiologists; Ewell; On-site; GBP 38,000 - 42,000; Full time

Job summary

Bayfields Opticians & Audiologists in Ewell is seeking an experienced Practice Manager to lead day-to-day operations, coach a high-performing team and drive commercial success while delivering an obsessively great client experience.

You will oversee rota management, budgeting and stock control, implementing change and developing staff to achieve targets. A strong focus on client service and coaching is essential for success.

Qualifications

• Experience leading a team and delivering against commercial targets.
• Experience as Practice Manager or Assistant Manager.
• Strong coaching and people development skills.
• Comfortable using MI, budgets, stock and financial information.
• Excellent communication and relationship-building abilities.

Responsibilities

• Lead, coach and develop the practice team to reach their full potential.
• Drive sales and performance to meet budgets and targets.
• Use MI to monitor performance and manage the budget.
• Manage rotas, holidays and practice resources efficiently.
• Lead change initiatives and ensure adoption across the team.
• Deliver the Welcome, Discover, Delight client journey and exceptional service.

Skills

People leadership

Coaching

Sales performance

Budgeting

MI analysis

Change management

Communication

Team development

Education

FBDO Dispensing Optician qualification

Job description

Bayfields Opticians & Audiologists in Ewell is seeking an experienced Practice Manager to lead day-to-day operations, coach a high-performing team and drive commercial success while delivering an obsessively great client experience.

You will oversee rota management, budgeting and stock control, implementing change and developing staff to achieve targets. A strong focus on client service and coaching is essential for success.