Practice Manager — Lead Team, Patient Experience & Growth

Goldenacre Dental Practice; City of Edinburgh; On-site; GBP 40,000 - 55,000; Full time

Job summary

Goldenacre Dental Practice in Edinburgh is seeking an experienced Practice Manager to lead daily operations and performance across the practice. You will provide visible leadership, set expectations, support development, and foster a culture of accountability, collaboration and continuous improvement while ensuring high standards of patient care and safety.

You will work closely with clinicians, manage resources and costs, and drive growth while maintaining excellent patient experiences within a

Qualifications

• GDC registration with clinical experience preferred.
• Experience leading a team in dental/healthcare settings.
• Ability to balance patient care with business performance.

Responsibilities

• Lead and develop the practice team to deliver high standards.
• Oversee day-to-day operations and performance.
• Collaborate with clinicians to ensure excellent patient journeys.
• Drive growth and monitor key business metrics.
• Ensure governance, health and safety, and regulatory compliance.
• Support recruitment, onboarding and performance management.
• Engage with wider support network to access expertise.
• Optimize environment, systems, equipment and processes for safe care.
• Manage resources, including staffing, stock, and costs.
• Address patient feedback and resolve complaints.
• Identify process improvements and opportunities.
• Lead adoption of new initiatives and technology.

Skills

Leadership

People management

Regulatory compliance

Strategic thinking

Patient experience improvement

Job description

Goldenacre Dental Practice in Edinburgh is seeking an experienced Practice Manager to lead daily operations and performance across the practice. You will provide visible leadership, set expectations, support development, and foster a culture of accountability, collaboration and continuous improvement while ensuring high standards of patient care and safety.

You will work closely with clinicians, manage resources and costs, and drive growth while maintaining excellent patient experiences within a