Practice Manager

NHS Highland; Thurso; On-site; GBP 12,000 - 16,000; Part time

Job summary

Three Harbours Medical Practice in Caithness is seeking a confident and organised Practice Manager to lead our administrative team and wider services across three sites. This permanent, part-time role (18 hours per week) offers NHS terms and pro-rata salary, with travel between practice bases required.

We value compassionate leadership, staff development, effective appraisals and strong governance. Transferable management experience is welcomed, with training provided to familiarise you with NHS

Qualifications

• Experience managing teams in a healthcare setting.
• Ability to implement learning and development plans.
• Proven track record in appraisals and staff development.
• Strong governance and budgeting experience.
• Commitment to health and safety standards.

Responsibilities

• Support day-to-day practice operations.
• Develop clear ways of working and processes.
• Contribute to service improvement across sites.
• Ensure a safe, responsive, high-quality service.
• Travel between practice bases is required.

Skills

Staff management

Leadership

Governance

Budgeting

Health & safety

Learning & development

Job description

Are you an experienced manager with a strong track record of supporting, developing and leading teams?

Three Harbours Medical Practice is looking for a confident, organised and people-focused Practice Manager to support the next stage of development for our administrative team and wider practice services.

Based in beautiful Caithness, Three Harbours serves approximately 13,500 patients across 3 practice sites. Recent changes in personnel and management provide an excellent opportunity for the right candidate to make a positive and lasting contribution to staff, patients and the local communities we serve.

This is a rewarding role for someone who enjoys bringing structure, stability and encouragement to a busy team. You will support day-to-day practice operations, help develop clear ways of working, contribute to service improvement, and play an important part in ensuring patients receive a safe, responsive and high-quality service.

Experience in a medical practice or primary care setting would be helpful, but it is not essential. We are particularly interested in applicants who can demonstrate effective staff management, compassionate leadership, experience of supporting learning and development, undertaking appraisals and personal development plans, maintaining good governance, working within budgets, and keeping health and safety at the forefront of service delivery.

For the right candidate, transferable management experience is more important than previous primary care experience. Training and support will be provided, including familiarisation with relevant NHS systems, practice processes and local arrangements.

This is a permanent, part-time Band 5 post, working 18 hours per week. Salary will be paid pro rata. Travel between practice bases is required; travel time is recognised and travel expenses are reimbursed in line with NHS Highland arrangements. This post is based across all three 3 Harbours practices.

The post also attracts NHS terms and conditions, including statutory annual leave entitlement based on service, plus eight public holidays per year pro rata.

If you are an experienced manager who is motivated by supporting people, improving services and making a real difference in a rural healthcare setting, we would be pleased to hear from you.

Please note this post is not eligible for Visa sponsorship and a CoS cannot be provided.

Informal enquiries to Amy Harrold -

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Additional Information For Candidates

NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.

We employ over 10,700 people, making us one of the biggest employers in the area. As an organisation, we make a very significant contribution to the local economy.

Our staff are also important members of our communities. Our greatest asset is our workforce, and the way we go about our work comes from the values and behaviours we demonstrate on a daily basis. As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through .