Practice Manager

Personnel Placements, Company; Salisbury; On-site; GBP 55,000 - 90,000; Full time

Benefits offered by this job

25 days' holiday per year

Life assurance cover of twice your ann

Discretionary six-monthly bonus

Contributory pension, with firm match

Job summary

Personnel Placements is exclusively managing this vacancy for a Chartered Accountancy firm in Salisbury. The Practice Manager will own finance, HR, systems and compliance, reporting to an equity partner and leading the non-fee-earning team.

You will implement consistent ways of working, manage monthly reports, and drive process improvements across administration, office management and practice systems. This on-site role requires UK work eligibility.

Qualifications

• Senior operations or practice management experience in a professional services firm.
• Experience with firm finance, management accounts, budgeting and cash flow.
• Experience managing people and HR processes.
• Strong systems and data skills to turn reports into insights.
• Ability to influence across multiple partners without formal authority.
• Confident in leading change and handling resistance.
• Highly organized and discreet.

Responsibilities

• Produce monthly MI and quarterly management accounts with the partners.
• Own billing and credit control process: billing on completion, WIP conversion and debtor chasing.
• Monitor timesheets, utilisation, WIP and turnaround times using FYI and Power BI.
• Lead the employee journey from recruitment and onboarding to appraisals, salary and bonus reviews, absence and staff welfare.
• Maintain contracts, the staff handbook and HR policies.
• Review overheads, supplier contracts and renewals, including insurance, software and the lease.
• Lead and develop the non-fee-earning team: office management, reception, administration and PA support, finance and credit control support, and marketing support.
• Oversee the firm’s practice management systems, and lead process documentation and improvement.
• Run the new-enquiry and client onboarding process, including AML identification, engagement letters and set-up.
• Run the partners’ meeting cycle, with agendas, minutes and a live action log, and coordinate staff communications.

Skills

Finance management

People management

Systems & data analysis

Change management

Discretion & organisation

Education

Accounting qualification or part-qualified (AAT/ACCA/ACA/CIMA)

Tools

FYI

Power BI

Xero

Job description

Practice Manager: Chartered Accountancy Firm, Salisbury

Personnel Placements is exclusively managing this vacancy on behalf of our client, a well-established, chartered accountancy firm in Salisbury with a team of over 50.The firm is looking for a new, senior, non-fee-earning Practice Manager role to take day-to-day ownership of finance, people operations, systems, compliance and premisess.

As Practice Manager, you will turn partner decisions into consistent, documented ways of working, make sure nothing falls between partners, and give the partnership the information it needs to run the firm well. You will report to a nominated equity partner and give the full partner group a monthly report. You will lead the non-fee-earning team, with no client portfolio of your own.

Key responsibilities

• Produce monthly management information, quarterly management accounts, cashflow forecasts and the annual budget with the partners

• Own the billing and credit control process: billing on completion, WIP conversion and debtor chasing

• Monitor timesheet completion, utilisation, WIP and turnaround times by team, using FYI and Power BI

• Lead the employee journey from recruitment and onboarding to appraisals, salary and bonus reviews, absence and staff welfare, working alongside the firm’s external HR specialist

• Maintain contracts, the staff handbook and HR policies

• Review overheads, supplier contracts and renewals, including insurance, software and the lease, and bring recommendations to the partners

• Lead and develop the non-fee-earning team: office management, reception, administration and PA support, finance and credit control support, and marketing support

• Oversee the firm’s practice management systems, and lead process documentation and improvement

• Run the new-enquiry and client onboarding process, including AML identification, engagement letters and set-up

• Run the partners’ meeting cycle, with agendas, minutes and a live action log, and coordinate staff communications

About you

• Senior operations or practice management experience in a professional services firm (accountancy, law or consultancy) or a comparable partner-led business

• Working knowledge of firm finance, including management accounts, cashflow, budgeting, billing and credit control

• Experience managing people and running HR processes, with the confidence to work alongside an external HR specialist

• Strong systems and data skills, and the ability to turn reports into clear information for decision-makers

• The ability to influence without formal authority and to balance the priorities of several partners and departments

• Confidence leading change and handling resistance with tact

• A highly organised, discreet and reliable approach

Desirable: you will ideally have an accounting qualification or part-qualified status (AAT, ACCA, ACA or CIMA); CIPD or equivalent HR experience; working knowledge of AML, GDPR and practice assurance; experience with FYI, Xero and Power BI.

What's on offer

• 25 days' holiday per year, plus the office closes between Christmas and New Year

• Life assurance cover of twice your annual salary

• Discretionary six-monthly bonus

• Contributory pension, with the firm matching your contributions up to 5% after successful probation

• Subsidised gym membership

This is an on-site, office-based role.

Applicants must have the right to work in the UK.

We welcome applications from all backgrounds.